Job Description
Position: Hygiene Contract Manager
Location: Grimsby
Role: Full Time
Shift Pattern: Sunday to Thursday / Tuesday to Saturday
Mitie are recruiting for a Food Hygiene Contract Manager to join their team in Grimsby to support the service delivery for an established, busy factory.
Duties and Responsibilities:
* To ensure all aspects of the hygiene service are carried out and maintained to the required standard.
* Be responsible for overall service delivery across day and night shift, managing the nights Hygiene Manager to facilitate.
* To manage the hygiene hours and ensure all expenditure is authorised and recorded.
* To maintain daily, weekly and periodic sign offs to comply with client requirements.
* To conduct compliance audits / inspections of internal hygiene standards and documentation.
* To provide training and awareness for all hygiene and waste handling staff in all procedures relevant to their role.
* Attend regular catch up meetings and Monthly KPI meetings.
Requirements:
* Experience of working in a Hygiene management role in a food or FMCG manufacturing environment.
* People management experience.
* Experience of BRC and customer audits.
* Experience leading and working with a diverse workforce.
Key Strategic Responsibilities:
* Audit the key operational documentation which your team will utilise in order to maintain due diligence in the provision of the contract services provided by Mitie.
* Carry out cleaning and related services inspections on site and deal with any non-conformances as a matter of urgency.
* You will ensure your Team are also carrying out their inspections, such as Finished Standards Inspections, Methodology Checks or ad-hoc inspections of personnel hygiene and PPE conformance.
* Maintain staff rotas in such a way as to ensure effective and efficient provision of services without overspend to the agreed budgets.
* Take a lead in, and be actively involved in staff recruitment, selection, induction, training and development. Identify training gaps and be proactive so to develop a continual improvement ethos across the contract.
* Innovation & Improvement Planning through strong working relationship.
* Maintain a safe and professional approach while working on site.
* Manage the contract services provided by Mitie to the Client.
* Meet with clients on a regular basis to discuss the services provided and to ensure a good working relationship is fostered.
* Deal with customer complaints or concerns in an efficient and effective manner, wherever possible, within 24hrs.
* Their own Health and Safety at Work and the Health and Safety of others.
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