Join to apply for the Receptionist FTC role at Bicester Village.
This role is a contract for 12 months.
The Receptionist serves as the first point of contact for all visitors, providing a warm, professional welcome and ensuring the front desk is always covered. Responsibilities include managing front desk operations, handling inquiries, and supporting administrative tasks to ensure smooth office operations. Receptionists are expected to anticipate guest arrivals and deliver prompt, efficient service.
This role also includes managing the reception inbox, handling outgoing post and courier requests, processing online gift card and internal purchase order requests, and assisting with meeting rooms and events.
What you will be doing
The key responsibilities of this role will include some or all the following:
* Greet and welcome visitors, ensuring a positive and professional first impression.
* Manage meeting room bookings and provide support for internal events, ensuring timely and accurate responses.
* Coordinate with the Guest Services team, IT, Housekeeping, Real Estate, Security, Gardeners, and suppliers for meeting setup requirements and daily operations.
* Answer and process incoming telephone calls and correspondence in a timely and accurate manner.
* Adhere to grooming and uniform standards, ensuring a professional appearance at all times.
What makes you special
Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:
* Previous administration experience.
* Strong organizational and self-management skills.
* Excellent computer literacy, confident with Office, PowerPoint, Word, and Excel.
* Collaborative approach to teamwork and a flexible working style.
* Ability to work well under pressure in a fast-paced environment and prioritize tasks effectively.
Why we’re exceptional
The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:
* Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
* Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
* Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
* Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.
Come and live your story with us
Seniority level
* Not Applicable
Employment type
* Contract
Job function
* Administrative
* Customer Service
* Other
Industries
* Retail
* Retail Apparel and Fashion
* Retail Luxury Goods and Jewelry
#J-18808-Ljbffr