Programme Coordinator
Main Purpose of Role:
The Programme Coordinator plays a crucial role in managing the inspection, maintenance, and remedial activities within our Private (Customer) Networks High Voltage business. Working closely with the O&M Manager, you will ensure that contractual obligations are met efficiently and effectively.
Key Duties And Responsibilities
* Coordinate the pricing and renewal of routine inspection and maintenance activities, including quotation, receipt of purchase order, scheduling, delivery and invoice/completion.
* Coordinate and schedule work activities including routine inspections and intrusive maintenance.
* Coordinate the delivery of small/non-complex remedial work activities.
* Support the Engineering and Project Management teams in the delivery of complex remedial, asset replacement and project activities.
* Compile job packs in accordance with company procedure.
* Liaise with suppliers and where required the Engineer / Project Manager to ensure that the required resources, tools/equipment and materials are available for work activities.
* Coordinate sub-contract activities across all work programmes, ensuring quotations and purchase orders are in place.
* Complete and distribute regular reports to Senior Management in accordance with agreed criteria.
* Support the admin team by contributing to handling telephone calls, booking accommodation, communicating with customers, scheduling work.
* Support the business development activities by contributing to the compilation of quotations, including issue and subsequent customer liaison.
* Undertake any other reasonable duties as required by the business.
Job Context / Key Challenges
Team role providing programme coordination to the Private (Customer) Network Business, working in a fast-paced field service/contracting environment, a key member of the administration team.
Dimensions
The job holder is employed to provide programme coordination to routine inspections, intrusive maintenance, non-complex remedials and support to complex remedial, project and administrative tasks.
Qualifications And Experience
* Minimum 3 years' experience in a work scheduling/coordination environment
* 5 GCSEs Grades (A-C) or equivalent, including Maths and English
* Administrative experience, ideally within maintenance, project or facilities management environment
* Proficiency in creating, reviewing, and maintaining technical documents.
* Excellent IT skills with proficiency in Microsoft Office essential, ideally with exposure to field service management software
Personal Qualities
* Attention to detail, adaptable and flexible
* Hardworking and organised
* Ability to work well with others in a team environment
* Confident in communicating at a variety of levels
Additional Benefits
Our market‑leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. You can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. You could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan.
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Pankaj Chaudhary at pankaj.chaudhary@mitie.com.
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