Assistant Property Consultant
Hybrid – ideally based at our Bournemouth Head Office. Monday – Friday (no Saturdays).
Responsibilities
* Support Property and Field Consultants and the team when required.
* Liaise with vendors and potential purchasers to ensure they fully understand the services offered by McCarthy & Stone Resales and are consistently kept up to date.
* Arrange appointments for viewings, market appraisals, identity checks and viewings.
* Coordinate the valuation process for Field Property Consultants and homeowners, ensuring all documents are completed and recorded correctly.
* Promote our services such as conveyancing, removals, refurbishment and part exchange.
* Coordinate all paperwork and arrange Energy Performance Certificates for each instruction.
* Complete financial and identity checks for purchasers to verify their financial status.
* Assist in the negotiation process to ensure we achieve the maximum possible sale price.
* Ensure all correspondence is dealt with appropriately and timely.
* Produce sales letters and documentation as required from the sales system or Word.
* Assist Property Consultants.
* Check commission invoice payments.
About You
We are looking for a passionate, proactive individual who has strong communication skills, the ability to build positive relationships and a can‑do attitude – does this sound like you?
Skills, Experience and Qualifications
* Significant experience in customer service, sales and administration roles working to targets and deadlines within a professional environment.
* Background in property, estate agency or housing is an advantage but not essential.
* Genuine interest in property and/or retirement property will set your application apart.
* High levels of self‑motivation, a proactive approach and a “can‑do” attitude.
* Excellent communication skills both written and verbal.
* Strong IT skills with experience using all Microsoft packages.
* Proven ability to support colleagues in a team environment.
* Highly organised with excellent time management.
* Instantly likable personality.
* Strives for excellence in all that you do.
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