Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.
We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Job overview
We are looking for a Senior Administrator to be a part of a friendly, dedicated administration team.
If you are looking for a rewarding administration role we would love to hear from you.
The Musculoskeletal (MSK) Service sits within the Specialist Advice and Support Services (SASS) division.
As a group of Specialist Services, we work closely with other health providers such as Primary Care, Acute Hospitals, and other services within Sirona.
This role is based at Cosham Hospital but travel across sites may be required at times.
Main duties of the job
You will be a senior member of the Sirona MSK admin team and will be responsible, along with other senior administrators for delegating and overseeing the day-to-day work of the BNSSG administrative team in the defined localities.
This will include ensuring optimisation of administrative processes, including appointment or would you recommend booking, workforce allocation, caseload management, patient communication, and post-clinic actions.
You will be required to support diary, template and document builds within our electronic notes system (EMIS) and will be responsible for monitoring and supporting data quality, audits, and performance reports.
You will also be required to deal with concerns, complaints, and adverse events, escalating to your line manager as appropriate.
As a senior member of the administrative team, you will hold line management duties and be responsible for training and mentoring new staff and existing colleagues. You will have negotiation skills to engage others to achieve results.
You will also assist the Band 5 admin lead(s) in planning and maintaining adequate staffing levels, including recruitment. There may be a requirement to deputise for a Band 5 admin lead in periods of absence.
Duties described are not exhaustive and may be varied from time to time. The Sirona values are integral to the way you are expected to perform.
Working for our organisation
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find as an attachment on this vacancy.
Detailed job description and main responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.
If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.
Person specification
Qualifications
* NVQ 3 in administration or equivalent training/demonstrable experience.
* Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
Knowledge, Skills & Experience
* Knowledge of how to train/mentor others and, where relevant to the role, how to line manage others
* Experience of administration work relevant to the position applied for.
* Knowledge of diary management and organising meetings/clinics/event
* Range of IT skills including electronic communication, text processing, spread sheets and data bases
* Significant practical experience in a wide range of relevant administrative procedures,
* Experience of working in a healthcare organisation
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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