Job Description
Industry: Precision Engineering (Aerospace)Position Type: Full-time | PermanentSalary: £40,000 per annum (depending on experience)Weekly Hours: Monday - Thursday 7:30am - 4:30pm & Friday 7:30am - 12:30pm (39 basic)
Overview
We are seeking a highly motivated and organised Despatch Manager to lead our despatch operations within a dynamic and fast-paced precision engineering environment. This is a pivotal role where you will oversee the efficient and accurate delivery of customer orders, ensuring compliance with stringent aerospace standards.
As a hands-on leader, you will manage a dedicated team, coordinate multiple priorities, and act as a key liaison between production, operations, and external suppliers. This role is ideal for someone who thrives under pressure, values precision, and is passionate about fostering a culture of accountability and excellence.
Responsibilities
As the Despatch Manager, your key responsibilities will include:
* Leading and managing the day-to-day operations of the Despatch Department.
* Prioritising workloads to ensure all customer delivery deadlines are met.
* Supervising, supporting, and developing the despatch team to maximise performance.
* Setting clear expectations and maintaining accountability within the team.
* Identifying training needs and supporting ongoing skill development.
* Overseeing the accurate preparation and despatch of all customer orders.
* Ensuring all orders are correctly invoiced and aligned with customer requirements.
* Coordinating and monitoring subcontract treatment processes.
* Maintaining accurate despatch logs, treatment records, and monthly reporting.
* Overseeing stock allocation and organisation within the department.
* Maintaining high standards of housekeeping and FOD (Foreign Object Debris) prevention.
* Proactively communicating with internal departments to avoid delays.
* Responding effectively to changing production and customer priorities.
QualificationsEssential Skills & Attributes:
* Proven leadership experience managing teams in a fast-paced environment.
* Exceptional organisational skills with the ability to manage competing priorities.
* High attention to detail and a commitment to accuracy.
* Confidence in working under pressure while maintaining high performance.
* Strong communication skills across teams and levels.
* A proactive problem-solver with a strong sense of ownership.
* Proficiency in IT systems, including Microsoft Excel and Outlook.
Desirable Experience (Not Essential):
* Background in engineering, manufacturing, or logistics/despatch.
* Experience coordinating subcontract processes or production flow.
We welcome candidates with transferable leadership experience and the right mindset to excel in this role.
Day-to-Day
* Oversee the smooth running of the Despatch Department, ensuring all operations align with customer and company requirements.
* Develop and support team members to enhance their skills and performance.
* Maintain accurate records and ensure compliance with aerospace standards.
* Communicate effectively with internal teams to ensure seamless workflow and timely deliveries.
* Proactively address challenges and implement solutions to maintain efficiency and accuracy.
Benefits
* Join a high-quality aerospace precision engineering business.
* Take full ownership of a critical operational department.
* Work in a supportive, team-focused environment.
* Opportunity to make a tangible impact on delivery performance and operational efficiency.
* Enjoy a stable role within a growing and well-established company.
If you are a results-driven leader with a passion for precision and a commitment to excellence, we encourage you to apply for this exciting opportunity. Join us and play a key role in driving our despatch operations to new heights.