Are you an experienced and dedicated professional looking for a rewarding role within a dynamic local authority? West Berkshire Council is seeking a Tribunals and Mediation Manager to join our Education Services team, reporting to the Interim Principal SEN Manager. This is an excellent opportunity to contribute to the effective management and delivery of education services, with a focus on supporting children and young people with Special Educational Needs and Disabilities (SEND). The Role As the Tribunals and Mediation Manager, you will be responsible for: Managing and overseeing the Tribunal and Mediation services, ensuring timely and appropriate responses to requests and appeals. Providing expert advice and guidance on SEND legislation, regulations, and statutory requirements. To represent the Local Authority in discussions with Legal Services, preparing cases to be presented at SEND Tribunals. This includes preparing evidence for the Local Government Ombudsman. Acting as a first point of contact for pre- and post-hearing queries, coordinating information between the parties involved, and managing internal and external communications Maintaining accurate and timely records and producing reports or data in a user-friendly format for both internal and external users. Working closely with all parties to ensure they are informed and supported throughout the process. The ideal candidate will possess the following skills and attributes: Extensive knowledge and experience in managing Tribunal and Mediation services, specifically within the context of SEND. Excellent communication and interpersonal skills, with the ability to build positive relationships with stakeholders at all levels. In-depth understanding of SEND legislation, including the Equality Act 2010 and Special Educational Needs and Disability Code of Practice. Proficient in data analysis and reporting, with the ability to use information to drive service improvements. Highly organised, with the ability to prioritise and manage multiple tasks in a fast-paced environment. Why Work for West Berkshire Council? West Berkshire Council Is a Forward-thinking And Innovative Organisation, Committed To Delivering High-quality Services To Our Local Community. By Joining Us, You Will Benefit From A competitive salary of up to £48,226 per annum. Flexible working arrangements to promote work-life balance. Access to a wide range of relevant training and professional development opportunities. Local Government Pension Scheme. Family-friendly policies to support your personal and professional commitments. A range of local discounts, offering great savings on shopping, dining, and leisure activities. You will also be entitled to a generous annual leave entitlement starting at 29 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service. Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment. To find out more about this exciting opportunity, please email Kirsty.Jinks1@westberks.gov.uk for an informal discussion. Join us at West Berkshire Council and make a positive impact in our community while advancing your career. Explore everything that a career with West Berkshire Council has to offer here: Working with Us Equal Opportunities The Council supports Equal Opportunity of employment, and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010. How To Apply Please now complete a short online application form. You will then be able to upload your CV. This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies. This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications