About us:
We are a growing, close-knit family food service business and also own and operate the ICE cookschool and restaurant based on the Rougham Industrial Estate, just outside Bury St Edmunds.
We are looking for an enthusiastic Accounts Assistant with excellent attention to detail to join our friendly and professional team, working closely with our Financial Director and supporting our wider team with general administrative duties.
What you'll get:
* The chance to join a close-knit team in a family business
* On the job training and the opportunity to progress within the company
* Experience in a diverse, fast paced and professional working environment
* 28 days holiday including Bank Holidays
* 50% staff discount in our ICE restaurant
* Exceptional staff discount from our online shop
* Perkbox membership package after a qualifying period
* Free parking
Responsibilities:
* Receiving and redirecting incoming calls.
* Resolving and responding to customer issues and enquiries regarding their credit account, processing customer orders, taking payments and issuing refunds.
* Inputting supplier invoices/credit notes.
* Daily bank logging, settling account customer payment and supplier direct debit payments.
* Matching website and restaurant customer payments to invoices.
* Posting credit card and petty cash receipts.
* Reconciling supplier statements communicating with purchasing on discrepancies.
* Preparing and completing weekly payment runs.
* Preparing and completing international payment runs when necessary.
* Daily Sage maintenance checks and backup.
* Assisting in the preparation of management accounts.
* Monthly reconciliation of all company bank accounts including credit card and petty cash.
* Aged debt checking and chasing, putting accounts on hold when needed, monitoring customer credit limits and new account customers.
* Processing monthly customer direct debits and settle once payments received.
* Send monthly statements to customers.
* Filling and general admin duties.
* Assisting in preparation of end of year accounts.
* Booking and responding to restaurant email enquiries.
* Chasing payments for restaurant table deposits and event tickets.
* Weekly reconciliation of restaurant cash up through KOBAS to Sage.
* Processing invoices for cook school bookings.
* Sending weekly email reminders for cook school bookings for classes the next week.
What you'll need:
* Experience of Sage 50 desirable but not essential.
* Experience in a busy accounts-based environment is preferential but not essential.
* Experience of MS Office, especially Excel, Word and Outlook essential.
* AAT training would be an advantage.
* Strong attention to detail.
* Excellent telephone manner, interpersonal and communication skills.
* A good work ethic.
* Ability to stay calm under pressure.
* A can do, proactive, positive approach, becoming of a small, tight-knit family business.
* Flexibility.
* Exceptional standards and a desire to be the best.
* Although this is ideally a full-time position, we would consider a part-time position (30 hours pw) for the right candidate
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Store discount
Work Location: In person