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Food and beverage operations director

New Milton
Chewton Glen Hotel & Spa
Operations director
£60,000 - £80,000 a year
Posted: 1 October
Offer description

Job Ref: ILH6033

Branch: Chewton Glen Hotel Spa

Location: Chewton Glen Hotel Spa, Hampshire

Salary/Benefits: Excellent salary + Tronc + benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 48

Posted date: 18/09/2025

Closing date: 01/11/2025

Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.

Aim of the Director of Food and Beverage role

To take responsability to drive overall consistency throughout the Food and Beverage operation. To increase profitability by reducing costs and wastage whilst increasing spends and business and to improve productivity whilst maintaining the working environment.

What's in it for you?

* Excellent salary package + Tronc
* Cashback Healthcare scheme after 3 months service
* Staff stays and Friends Family rate at all our Iconic Properties
* 25% discount on all FB at Iconic properties
* Social Events
* Free meals on duty
* Private healthcare
* Pension Scheme
* Bonus
* Team assistance helpline and access to professional services

Responsibilities of the Director of Food and Beverage

* To take ownership and oversee the management of the all Food and Beverage Departments. This includes all Restaurants and Bars, Room Service and Conference and Banqueting.
* To focus on teamwork and flexibility in creating synergies between all related FB areas
* To be passionate and confident in supporting the FB operation at functions and peak times as required.
* To be confident in working within the financial budgets ensuring sales are achieved and exceeded and food and wage percentages are within the required target on a weekly basis.
* To take ownership in implementing accurate stock takes and ensuring they are managed on a monthly effectively basis
* To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health Safety regulations and report any faults to the Maintenance or the Duty Manager any faults, as well as completing maintenance requests.
* To assist the HOD's in ensuring departmental standards are updated, communicated and maintained
* To work with the relevant HOD's to be confident in ensuring the overall staffing structure optimises the service excellence required within the wage budget.
* To take pride in ensuring that all areas of responsibility both front and back of house are maintained to a high standard of cleanliness.
* To work with the Commercial Director and Operations Director to set up an annual promotional calendar to drive sales.
* To use your intuition and constantly keep staff informed of Hotel goals, budgets and standards.
* To be passionate in holding monthly staff meetings to ensure effective communication and control.
* To use your intuition and constantly keep staff informed of Hotel goals, budgets and standards.
* To be passionate in setting up systems to monitor and evaluate customer feedback and take appropriate action based on the results
* To be respectful and liaise on a daily basis with the Chef re customer feedback, possible improvement, daily menus and business.
* To show pride and take ownership in ensuring that the billing procedure is thorough and correct
* To make sure that Company Policy and the Vision are followed at all times.

Director of Food and Beverage About You

* Experience managing in a busy high end Food and Beverage department
* Confident ability in managing financials of a business
* You will have a keen eye for detail, organisational skills and confident in communicating with the team

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A true English original, Chewton Glen is a privately owned luxury country house hotel spa located in the heart of the tranquil New Forest countryside and just minutes from the coast. Just two hours from London it is a perfect place to escape to. With a 9 hole golf course, tennis courts, endless country and coastal walks as well as an award winning spa, gym and large outdoor pool there is something for everyone.

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