Credit Controller
Location: NG10 (Hybrid – 2 days working from home, 3 days in the office)
Salary: £28,325 per annum
Hours: 37 hours per week
Monday to Thursday: 8:30am – 5:00pm (1 hour lunch)
Friday: 8:30am – 4:00pm (30 minute lunch)
We are seeking a motivated Credit Controller to join a Finance Shared Service Centre based in Long Eaton. Reporting to the Credit Control Team Leader, you will play a key role in maximising cash collections while maintaining strong customer relationships. A positive attitude and proactive approach will be central to your success in this role.
Key Responsibilities
Take ownership of a designated customer ledger and actively follow up on overdue payments
Build and maintain strong internal and external customer relationships to support efficient collections
Accurately record customer queries and ensure they are resolved in a timely manner
Assist with customer reporting and debt/payment analysis
Support credit limit assessments in line with internal policies
Provide support and cover for other team members when required
What We're Looking For
Previous credit control experience is advantageous, though full training will be provided
Good working knowledge of Excel; experience with formulas and pivot tables is desirable
Strong communication skills with a confident and professional telephone manner
Ambitious, eager to learn and keen to develop within finance
Good level of numeracy and literacy
What's in It for You
25 days annual leave plus bank holidays
Option to purchase additional annual leave
Salary sacrifice pension scheme (auto-enrolment after 3 months: 5% employee / 3% employer contribution)
Annual bonus scheme
Life assurance (3x salary from day one)
Share save scheme
Eye care vouchers
Recommend a Friend scheme
Strong commitment to learning and development, with structured internal and external training
Potential study support for CICM qualification
Free tool hire
Free onsite parking
Cycle to Work scheme
Flu vaccinations
Employee Assistance Programme
Long service recognition scheme
Wide range of employee discounts across major brands
Discounts on technology products, mobile contracts and gym memberships
Discounted healthcare cash plan
24/7 accident helpline