Manchester Branch provides a variety of Personal Banking and Corporate Banking services to customers in the UK mainly in the region of North England, including deposit, loan and mortgage, remittance, bank card, clearing, currency exchange and corporate related banking services. As a Relationship Manager Corporate Banking - Mandarin Speaking, you will lead the marketing and sale of the Bank’s products and services, with a primary focus on growing high-quality corporate banking business. This includes promoting tailored High-Net-Worth (HNW) products and services to corporate customers and key business associations. This is a full time permanent position.
Key responsibilities
* Implement personal banking and corporate banking business development strategy and achieve the Bank’s set targets
* Develop new business opportunities within the existing corporate and HNW Personal customer base
* Develop “new to bank” customers and channels in line with the Bank’s requirements
* Market and sell the Bank’s products and services in the target local markets, establish and develop good professional relationship with local professionals (accountants, solicitors) and business association
* Build and maintain good relationships with Chinese “going out” companies and with relevant Embassy representatives
* Handle inquiries from corporate customers
* Create and implement customer contact strategy, identify potential opportunities, sales and implement marketing strategies; develop long term relationship with corporate customers
* Cross-sell relevant personal banking products and services tailored to customers’ needs, while ensuring all business activities are conducted in accordance with the Bank’s policies, procedures, and regulatory requirements
* Manage end-to-end credit lifecycle for corporate customers, including credit facility applications, process coordination, monitoring, and execution. Ensure all stages of credit process are completed accurately and timely, covering pre-drawdown reviews, facility drawdowns and post-lending administration
* Responsible for new corporate customers’ onboarding; manage account opening processes and complete KYC/KYB checks in accordance with the Bank’s AML and CTF requirements
* Assist with Periodic Reviews by collecting and assessing CDD documentation, including Source of Funds and Source of Wealth information, especially for high-risk corporate customers subject to EDD
Requirements
* Degree educated in Business, Finance, Marketing, Economics, or other relevant subject
* Proven experience in delivering a broad range of corporate banking products and services to corporate clients
* Solid experience in analysing complex corporate ownership structures
* Solid AML/KYC/CDD experience gained through corporate client acquisition, portfolio management, or corporate credit activities
* Experience in cross-selling banking products and services
* People management experience is preferred
* Solid knowledge of Trade Settlement and Trade Finance, including Bonds & Guarantees, as well as FX Spot transactions
* Knowledge of corporate banking related legislations such as FATCA, JMLSG, AML, Sanctions, and FCA regulations
* Knowledge of Corporate Banking products
* Excellent English and Mandarin communication skills
* Excellent marketing and sales skills
* Excellent negotiation and problem solving skills
* Excellent stakeholder management skills