Overview
Be Yourself – Be a Bold Team Player – Be Leonardo. As a Night Auditor, you’ll be right in the heart of the hotel, supporting your Head of Department and keeping operations running smoothly. You’ll be balancing end-of-day accounts and working as part of a vibrant team to exceed our guests’ expectations.
Responsibilities
* Run the night audit and balance end-of-day accounts
* Maintain safety and security of the hotel and guests in collaboration with the Night team
* Confidently communicate with guests at the desk, by email, and over the phone to build rapport
* Assist guests at welcome and departure during the night
* Manage room service orders and liaise with the Night Porter to ensure guests enjoy meals from the Kitchen
Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme with vouchers
* Meals on duty
* Talent referral scheme with bonuses
* Regular team events and Employee Awards Celebration
* Access to Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training with clear paths for progression
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