Job Summary
The Care Coordinator plays a vital role in ensuring that clients receive the highest quality of care and support. This position involves coordinating services, managing client information, and acting as a liaison between clients, families, and healthcare providers. The ideal candidate will have strong organisational skills and a background in office administration, enabling them to effectively manage multiple tasks while maintaining a compassionate approach to client care.
Duties
* Coordinate care services for clients by assessing their needs and developing individualised care plans.
* Serve as the primary point of contact for clients and their families, providing support and guidance throughout the care process.
* Maintain accurate records of client information, appointments, and communications in compliance with confidentiality regulations.
* Collaborate with healthcare professionals to ensure seamless service delivery and address any issues that arise.
* Schedule appointments and follow-ups for clients, ensuring timely access to necessary services.
* Monitor client progress and adjust care plans as needed based on feedback and changing circumstances.
* Provide administrative support within the office environment, including managing correspondence and filing systems.
Skills
* Proven office experience with strong organisational abilities.
* Excellent communication skills, both verbal and written, with a focus on empathy and understanding.
* Ability to work independently as well as part of a team in a fast-paced environment.
* Proficient in using office software applications (e.g., Microsoft Office Suite) for documentation and communication purposes.
* Strong problem-solving skills with attention to detail to ensure accuracy in client records.
* A compassionate attitude towards clients, demonstrating patience and understanding in all interactions. This role is essential for enhancing the quality of life for our clients by providing them with the support they need to navigate their care journey effectively.
Job Type: Part-time
Pay: £24,420.00-£40,122.34 per year
Work Location: In person