Job Title:Paralegal
* Responsible to:Team Manager
* Level:Staff
Job Summary
* To deliver a robust quality claims handling service to Minster clients, to assist Fee Earners to generate fee income and contribute to the general success of the department.
* To assist in the handling of a portfolio of claimant serious injury claims.
Core Responsibilities
1. Assist lead file handlers in the progression of their serious injury caseload.
2. Produce standard free form letters to progress cases using the case management system (ProClaim).
3. Utilise the telephone as your first method of contact.
4. Deal with telephone enquiries wherever possible and take detailed telephone messages to be immediately communicated to the Fee Earner.
5. Achieve KPIs on a monthly basis as agreed with your line manager.
6. Maintain and update the case management system.
7. Ensure filing systems and other information systems are maintained to the firms standards.
8. Where appropriate, schedule appointments for the Fee Earner.
9. Liaise with the Finance Department regarding the payment of disbursements, outstanding accounts etc.
10. Contribute to the smooth running of the firm by assisting other membe...