Cleaning Supervisor
Location: Phillips 66 Humber Refinery, Eastfield Road, South Killingholme, DN40 3DW
Hours: 40 hours per week
Working Pattern: Monday to Friday, 6:00am – 2:00pm
Pay: £14.87 per hour
About the Role
We are looking for an experienced and motivated Cleaning Supervisor to join our team at the Phillips 66 Humber Refinery. This is a hands-on role suited to someone with previous supervisory experience in a cleaning environment, strong communication skills, and a proactive approach to leading teams and maintaining high standards.
Key Responsibilities
Supervise and support the cleaning team, ensuring all duties are carried out in line with SLAs
Monitor cleaning performance through regular quality audits and inspections
Induct and train new team members, delivering toolbox talks and ongoing coaching
Maintain a hands-on approach, assisting with daily cleaning duties, deep cleans, and covering absences when required
Ensure staff understand expectations around workloads, standards, and client relationships
Carry out regular inspections of cleaning equipment and arrange replacements when necessary
Maintain cleaning supplies and order stock from approved suppliers
Conduct weekly huddle meetings with the department manager
Complete annual competency checks and support Personal Development Reviews (PDRs)
Conduct monthly cleaning audits across all areas
Monitor staff attendance daily and complete return-to-work meetings following sickness absence
Manage grievance and disciplinary procedures in line with company policies and HR guidance
Ensure all documentation is completed accurately and in line with company and industry standards
Communicate effectively with clients, stakeholders, and customers, providing a friendly and professional service
Adhere to all health & safety policies, including COSHH, hygiene, fire safety, and safe working practices
Report all accidents and near misses in accordance with company procedures
Ensure all equipment is safe to use and report faults immediately
Attend and complete all required job-related training
Carry out any other reasonable duties as directed by your line manager
What You’ll Bring
Previous experience supervising within a cleaning environment
Strong communication and customer service skills
A hands-on, team-focused approach
Knowledge of COSHH and health & safety regulations
High standards of personal hygiene and professional appearance
Ability to work to strict deadlines and service standards
Willingness to undertake training and development
What We Offer
Working with Sodexo is more than just a job — it’s an opportunity to be part of something greater. You’ll belong to a supportive team that values you for who you are, allows you to act with purpose, and supports you to thrive in your own way.
Our benefits include:
Unlimited access to an online wellbeing support platform
An extensive Employee Assistance Programme, including legal, financial, and personal support
24-hour virtual GP service
Sodexo Discounts Scheme with savings across major retailers
Pension plan to help you save for the future
Learning and development opportunities to support career progression
Bike to Work Scheme
Enhanced Sodexo UK & Ireland benefits and leave policies
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone and build a better life for all. As a global leader in quality-of-life services, we operate in 55 countries and serve over 100 million consumers daily.
We are proud to be an inclusive, forces-friendly, and Disability Confident Leader employer. We welcome applications from people of all backgrounds and encourage involvement in our employee networks, including Pride, Parents & Carers, Disability Ability Network, Generations, Origins, and more.
Ready to be part of something greater?
Join a team that values you for being you.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications