Sales & Dispatch Executive (Equestrian) - Bicester, Oxfordshire – Full-Time, Office-Based (Mon–Fri)
Our client is a leading and long-established supplier of bespoke fine fabric sporting apparel, equestrian textiles and custom clothing, recognised for exceptional quality and attention to detail, serving clients across the UK and Europe.
They’re looking for a proactive Sales & Dispatch Executive to manage orders from enquiry to delivery, ensuring every customer receives first-class service.
The Sales & Dispatch Executive (Equestrian) Role:
* Respond to enquiries by phone/email with professionalism.
* Process orders accurately and update CRM records.
* Liaise with workshop, artwork, and production to schedule and quality-check orders.
* Arrange couriers, track deliveries, and keep customers updated.
* Handle returns, repairs, and after-sales queries.
About You:
To be successful in the Sales & Dispatch Exec job role, you will need:
* Sales administration or customer service experience.
* Strong communication, attention to detail, and multitasking skills.
* CRM and MS Office proficiency.
* Hands-on equestrian knowledge (e.g. confident fitting a horse rug, having owned, ridden, or worked with horses).
* Genuine interest in horse racing with awareness of the industry and engagement with racing press/news.
Benefits
* 28 days leave (inclusive of bank holidays) plus your birthday off. They gift 1 day’s holiday every 2 years-service, up to 33 days leave (inclusive of Bank Holidays)
* Life assurance of 3x salary.
* Wellbeing benefits, including 24/7 GP and counselling access. Rewards for daily meditation, exercise and step count with app currency you can convert into High Street vouchers.
* Milestone bonus- Stay with them, grow with them – and they’ll gift you £500 every 5 years of service up to £2500 for 25 years.
* Employee awards and recognition schemes.
* Summer and Christmas Parties, as well as impromptu celebrations such as days out at the races, teas, and gatherings to mark achievements.
* Company sick pay (after 2 years: 2 weeks full pay).
* Annual reviews with salary reviewed against performance, with potential discretionary increases.
Apply now and be part of a team where tradition meets innovation in the heart of the racing industry.