Key Responsibilities
You will own the commercial performance, operational strength, and traveller experience of UK & Ireland tours across multiple TourAxis B2C brands.
* Own the product: Design, develop, and continuously improve UK & Ireland tour itineraries that deliver outstanding traveller experiences and hit profitability targets
* Drive commercial performance: Manage cost structures, margins, and supplier agreements — and identify opportunities to grow revenue through compelling optional excursions
* Source and secure the best: Lead supplier negotiations and DMC relationships across the UK & Ireland, locking in quality and value at every stage of the itinerary
* Stay ahead of the market: Use customer feedback, competitor analysis, and destination trends to keep the product relevant, competitive, and fresh
* Collaborate across the business: Work closely with Pricing, Procurement, and Marketing to ensure tours are correctly costed, clearly presented, and commercially optimised
* Get out into the field: Join fam trips and select departures to experience the product firsthand, assess quality, and bring back insights that make it better
Required Skills, Experience & Qualifications
* 3+ years’ experience in tour operations or travel product development, with hands‑on experience across UK & Ireland destinations
* Deep knowledge of the UK & Ireland touring landscape — key routes, regional highlights, and the nuances of operating across both markets
* Established supplier relationships across the UK & Ireland, including hotels, coach operators, attractions, DMCs, and local guides
* Proven commercial track record — experience managing costings, margins, and identifying opportunities to improve profitability
* Sharp analytical instincts — able to read performance data, spot trends, and translate insights into product decisions
* Self-sufficient and solutions‑first — someone who takes ownership, manages their own priorities, and doesn’t wait to be told what to do
* Comfortable with occasional travel for fam trips and on‑the‑ground product research
About Us
TourAxis is a global travel group with a portfolio of B2C travel brands offering escorted tours worldwide. Our flagship brand, Expat Explore Travel, has a legacy spanning over 20 years and is widely recognised for providing exceptional value and creating unforgettable group travel experiences. As part of TourAxis, you will develop and optimise products across multiple B2C brands. Each brand has its own positioning, customer profile, and product style. Your work will ensure our tours continue to deliver on experience, quality, and commercial performance, while remaining operationally excellent and market‑relevant.
Our Core Values
* Always Ready to Help
* Being Trustworthy
* Solutions Before Problems
* Family-Style Hosting
* Show Respect, Earn Respect
* Competitive remuneration package
* Enviable company culture aligned with our core values
* Regular team social events and company‑wide recognition
* Opportunities for innovation and professional growth
* Access to the well‑being app, Ollie Health
* Company equipment for business use
* Cycle to work policy
Equal Opportunity Employer
Expat Explore Travel, part of the TourAxis family of businesses, is an equal‑opportunity employer and welcomes applicants from all backgrounds, regardless of race, colour, religion, sex, national origin, age, disability status, or any other characteristic protected by law.
Even if you feel you do not fulfil all the criteria, we encourage you to apply, as you may still be considered for other roles within our organisation in the future.
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