Applicants must have excellent communication and customer service skills and be competent working in a busy environment.Strong IT skills are essential.Previous experience in a GP Practice is desirable, however full training and ongoing support will be provided.
Main duties of the job
The Office Administratorwill support the practice manager with bookkeeping and IT. They will also provide general administrativeand IT assistance to the practice team and act as a focal point ofcommunication between patients, doctors and other medical and clericalstaff.
About us
We are a friendly & supportive 2partner practice, offering a full range of services to our 10,500 patients. Our whole team take pride in delivering highquality, compassionate care and we encourage personal development of all ourstaff
Job responsibilities
Receive, check andenter supplier invoices on the practice accounts software and spreadsheets.
Complete searches forthe monthly claims, including Universal Offer and PPA.
Raise invoices for themonthly claims and submit for payment.
Maintain the salesinvoice log and enter all invoices on the accounts software.
Maintain and reconcilethe Petty Cash and Cash Receipts and enter the transactions on the accountssoftware and spreadsheets.
Receive chequepayments, record on the accounts software and prepare for banking.
Receive and file thedrug stock sheets and prepare end of year drug stock count.
Receive, record andfile the crem forms.
Prepare prescriptionsfor the monthly PPA claim and maintain the drug order lists.
Support staff with ITissues and liaise with SSHIS as necessary.
Maintain the IT assetregister.
Act as DigitalChampion for current and future transformation projects such as NHS App,digital ReSPECT Forms
Update the practice websiteand Facebook.
Update the waitingroom screens.
Support the PracticeManager with the implementation of any new IT systems.
Extract the monthlyFriends and Family data and submit the data to CQRS.
Update the practiceleaflets and practice contact lists.
Support the practicemanager with the Patient Participation Group, arranging meetings and taking theminutes.
Maintain the Premisesand Equipment checks schedule and liaise with contractors to arrange sitevisits.
Meet and greetcontractors when they attend site.
Scan and file allservice reports and expired PGDs.
Sourceequipment/supplies not available through normal suppliers.
Maintain stock levelsof refreshments, batteries, light bulbs etc.
Undertake any otheradditional duties appropriate to the post as requested by the partners or thepractice manager.
Person Specification
Qualities
* Excellent communication skills (written and oral)
* Ability to work as a team member and autonomously
* An awareness and understanding of the need for strict confidentiality
* Ability to work under pressure in a changing environment
* Flexibility of working hours
* Access to own transport with ability to travel across both sites
Qualifications
* GCSE level or equivalent
* AAT level 1, equivalent or demonstrated experience
Experience
* Minimum 1 year experience in office administration/working with the public
* Intermediate knowledge of Excel
* Experience of working in accounts
* Experience of working in healthcare setting
* Knowledge of EMIS & DOCMAN systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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