Lead major incident manager (sc cleared)

Job Title: Lead Major Incident Manager (Contract)
Contract Type: Inside IR35 / Inside Scope
Duration: Initial 6-month contract (extension potential)
Day Rate: £450 per day pay rate
Location: Hybrid

We are seeking an experienced Lead Major Incident Manager to lead and mature Major Incident Management capabilities within a complex delivery environment operating across P3M (Portfolio, Programme and Project Management) services.

This role is responsible for driving effective incident governance, restoring service quickly during high-priority incidents, coordinating cross-functional teams, and embedding best practice aligned to ITIL Incident Management processes.

The successful contractor will bring strong stakeholder engagement skills, operational leadership, and a structured approach to managing major incidents across technology and business services.

• Lead the end-to-end management of Major Incidents and ensure rapid restoration of impacted services.
• Own incident command during high-severity events, coordinating technical, delivery, and business stakeholders.
• Establish and maintain robust ITIL-aligned Incident Management processes across the P3M environment.
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