Summary
Belvoir Colchester has an exciting and progressive opportunity within a fast-paced sales & lettings office. You will be ambitious to start your career in the growing sector of residential sales & lettings and learn with a team who holds a wealth of knowledge and understanding about the industry.
Wage
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Housing and property management (level 3)
Hours
Monday to Friday between 9am to 5pm. Saturdays 10am to 4pm. One Saturday each month, for which you will receive a day off during the week.
35 hours a week
Start date
Monday 7 July 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Responsible for:
* Property inspections
* Property viewings
* Liaising with clients, tenants and contractors regarding property maintenance, refurbishments and rent arrears
* Supporting the Property Manager with check-ins and check-outs
* Property management - property maintenance and refurbishments
* Rent payments - deposits, rent arrears, keys,
* Property inspections
* Property viewings
* General property management
* Tenancy administration
Where you'll work
1 MONTROSE HOUSE
ELD LANE
COLCHESTER
CO1 1LS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CROWN VOCATIONAL TRAINING LIMITED
Your training course
Housing and property management (level 3)
What you'll learn
Course contents
* Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
* Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
* Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
* Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
* Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
* Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
* Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
* Problem Solving: Use a problem solving and flexible approach in their day to day duties.
* Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
* Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Your training plan
* Housing & Property Management level 3 Apprenticeship Standard
* 20% off-the-job training
* Functional skills if required
Requirements
Desirable qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Customer care skills
* Presentation skills
* Team working
* Initiative
* Full UK Driving Licence