ServiceNow Business Analyst with GRC Modules
Job title: ServiceNow Business Analyst with GRC Modules
Location: Halifax, NS, Canada (Hybrid)
Duration: 12+ Months
Tax terms: C2C
Key Responsibilities:
* Collaborate with business stakeholders to gather, analyze, and document risk management and compliance requirements.
* Act as the liaison between risk management teams and IT/ServiceNow developers to ensure GRC solutions meet business needs.
* Lead the implementation, configuration, and enhancement of ServiceNow Risk, Policy, Compliance, and Audit Management modules.
* Conduct gap analysis and process improvements to optimize risk workflows and controls within ServiceNow.
* Support the integration of ServiceNow with other risk and compliance tools.
* Create functional specifications and user stories for ServiceNow enhancements.
* Assist in developing and delivering training and documentation for end users on risk management processes and ServiceNow functionalities.
* Monitor risk indicators, compliance status, and provide regular reports and dashboards using ServiceNow reporting tools.
* Ensure adherence to regulatory requirements, internal policies, and risk frameworks.
Qualifications:
* Bachelor's degree in business, IT, Risk Management, or related field.
* 4+ years of experience as a Business Analyst with a focus on risk management, governance, risk, and compliance (GRC).
* Hands-on experience with the ServiceNow platform in the Risk, Policy, Compliance, or Audit modules.
* Strong understanding of risk management frameworks.
* Experience in requirements gathering, process mapping, and documentation.
* Knowledge of IT risk, operational risk, and compliance concepts.
* Ability to translate complex business requirements into technical specifications.
* Excellent communication, interpersonal, and stakeholder management skills.
* Experience with Agile methodologies is a plus.
* ServiceNow certification (e.g., Certified System Administrator, GRC Specialist) preferred.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Research, Analyst, and Information Technology
Industries
* Software Development
#J-18808-Ljbffr