Overview
Service Advisor
Location: Southampton
Salary: £30,000 - £36,000 (depending on experience)
Job Description
Pembrook Resourcing are currently seeking an experienced and customer-focused Service Advisor to join our client's busy dealership in Southampton. This is a fantastic opportunity for someone with strong communication skills and experience within the motor trade to join a successful and professional team.
Responsibilities
* Acting as the first point of contact for customers bringing their vehicles in for service and repair.
* Booking vehicles into the workshop and organising the service schedule.
* Keeping customers updated on the progress of their vehicle throughout the day.
* Liaising with the workshop team and technicians regarding work required.
* Upselling additional work, services, or products where appropriate.
* Preparing job cards, invoices, and associated administration.
* Ensuring a high level of customer service and satisfaction at all times.
Requirements
* Previous experience as a Service Advisor within the motor trade is preferred.
* Excellent customer service and communication skills.
* Ability to work well in a busy, fast-paced environment.
* Strong organisational and administrative skills.
* A professional and positive attitude.
* Full UK driving licence.
Benefits
* Competitive salary (£30,000 - £36,000 depending on experience)
* Opportunity to work within a well-established dealership
* Ongoing training and career development
* Friendly and supportive team environment
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