Conservatory Outlet Group
Competitive Salary + Commission Structure
Doncaster
Full time
Benefits
* Commission Structure
* 25 days Holiday + Bank Hols
* Health cash plan
* Pension Scheme
* Personal development programmes through courses and training
* Free parking
About Us
We are a group of six retail brands operating across the North of England and Cumbria, part of the Conservatory Outlet Group with a turnover of GBP 60 million. We specialize in designing and installing conservatories, orangeries, windows, doors, and modern living spaces, committed to transforming homes with innovative, high-quality products that combine striking design with functionality. Our focus is on delivering exceptional customer service.
Our employees are the heart of the business, and we invest in their growth through career development and training opportunities. If you're passionate about making a difference and want to be part of a team that values your ideas and hard work, we would love to hear from you.
About The Role
This is a fantastic opportunity for an enthusiastic and self-motivated Lead Generation Team Leader to launch and grow the telemarketing department. You will be responsible for expanding the team, managing executives, making outbound calls to generate new leads, book appointments, and promote our range of home improvement products.
The role also involves overseeing and contributing to lead generation through digital channels, responding to social media comments, engaging with potential customers to generate interest, and managing online live chat to capture enquiries and convert them into qualified leads.
Responsibilities
* Conduct outbound calls to potential customers to introduce Clearview Home Improvements products and services. These customers are either previous customers or have requested information online.
* Manage, coach, and develop a team of lead generation executives to build a high-performing department focused on exceeding targets.
* Engage with customers professionally and friendly, building rapport and creating a positive impression.
* Accurately capture customer details and schedule follow-up appointments for the sales team.
* Monitor and respond to social media comments and messages to identify sales opportunities and generate leads.
* Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.
* Overcome objections effectively and confidently promote our home improvement solutions.
* Work towards achieving set targets and KPIs.
* Provide feedback on customer responses and contribute to marketing strategy improvements.
What We Are Looking For
This is an excellent opportunity for individuals who are confident, chatty, persuasive, and passionate about customer engagement, with management experience in the industry. You will have:
* Previous management experience in telemarketing, telesales, or a similar sales role.
* Confident, outgoing, and persuasive communicator with excellent interpersonal skills.
* Self-motivated and target-driven with a results-oriented mindset.
* Ability to handle objections and maintain a positive attitude.
* Strong verbal communication skills and the ability to articulate product features clearly.
* Comfortable working in a fast-paced, high-energy environment.
If this sounds like you, we would like to hear from you.
How to Apply
Ready to start your career with us? Submit your latest CV to apply.
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