Platform Support Engineer
Location: Columbia, SC/Remote
Responsibilities
* Administer and support the OutSystems platform – deployments, performance tuning, monitoring, and troubleshooting.
* Manage Windows Server environments, including Active Directory, DNS, DHCP, and file systems.
* Perform patch management, system updates, and vulnerability remediation.
* Monitor system and application health, ensuring performance and uptime SLAs.
* Maintain system documentation and operational procedures for OutSystems and Windows platforms.
* Collaborate with DevOps and infrastructure teams to support upgrades and configuration changes.
* Automate operational tasks using PowerShell or other scripting tools.
* Participate in an on‑call support rotation for production support activities.
Required Skills
* 4–6 years of experience administering OutSystems (on‑prem or cloud‑hosted).
* Strong knowledge of Windows Server administration.
* Experience with patching, event log analysis, and system health monitoring.
* Familiarity with CI/CD pipelines for low‑code platforms.
* Basic knowledge of cloud infrastructure (Azure/AWS).
This is a remote position.
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