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Brand Ambassador Harvey Nichols - Liverpool
Position Type: Retail, Part-time, Permanent
Location: Harvey Nichols Liverpool
Contracted Weekly Hours: 12 hours
About Us
Iconic British brand ghd leads the global market in high-end professional hair styling tools, acclaimed as the UK's top recommended styling brand. Embraced by stylists, consumers, and media alike, ghd merges science, innovation, and luxury to craft cutting-edge hair tools. Renowned for pioneering innovation and superior performance, ghd is dedicated to empowering lives with the power of a good hair day!
What is a ghd Brand Ambassador?
A ghd Brand Ambassador exceeds the typical sales advisor role by engaging customers to provide exceptional service and experiences, guiding them on their journey with our brand. They demonstrate outstanding product knowledge, excellent interpersonal skills, and uphold high store standards. Their goal is to help customers achieve their hair goals for a good hair day every day.
Brand Ambassadors possess a strong understanding of sales drivers and opportunities to enhance company strategy and performance. They thrive in a luxury retail environment, delight customers, and develop brand awareness through engagement and loyalty-building activities.
About You
Are you passionate about luxury retail and committed to delivering exceptional customer experiences? Are you courageous and driven to excel in sales? Do you love beauty and want to empower customers with the confidence of a good hair day? If yes, we want you on our team!
Role Responsibilities
* Customer Experience and Demonstration: Share ghd’s history and product knowledge confidently, creating engaging in-store experiences. Ensure customers find the best tools for them with outstanding service.
* Sales: Actively engage customers through product demonstrations and identify sales opportunities to drive revenue.
* Counter Management: Maintain the visual and luxury presentation of the retail space according to brand standards.
* Stakeholder Management: Support regional and wider teams to grow the brand, and engage with retailer opportunities, local activations, and events to promote ghd.
Employee Benefits
* Discretionary uncapped commission, paid monthly
* 33 days holiday per year (pro-rata for part-time)
* Day off for your birthday
* Discount on ghd products
* Enhanced parental leave pay
* Reward programs, including referral bonuses and incentives
We are a dynamic company with ambitious growth plans, innovative products, and expanding markets. We pride ourselves on our ethos of transformation and our position as a leading hair styling brand worldwide.
Salary and Benefits
Salary: Competitive
Hours: 12 hours/week
Benefits: Competitive
Closing Date: 26-08-2024
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