IT Business Relationship Manager - Permanent - Leeds (Hybrid) - £70,000 per annum
A fantastic opportunity has arisen for an IT Business Relationship Manager to join our Birmingham based global law firm on a permanent basis.
Key Responsibilities
* Act as the primary interface between IT and assigned business areas, ensuring technology supports business strategy and objectives.
* Build and maintain strong relationships with senior stakeholders, capturing requirements and translating them into clear, prioritised initiatives and business cases.
* Align IT strategy and roadmaps with business growth plans, client needs, and operational priorities.
* Manage demand across multiple business functions, balancing competing requirements and driving agreed resolutions.
* Oversee governance processes to ensure appropriate prioritisation, review, and approval of new technology initiatives.
* Act as liaison between business stakeholders and IT teams including Projects, Architecture, Delivery & Operations, and Service Excellence to ensure solutions are aligned and deliverable.
* Support portfolio planning and budget alignment, working closely with project leadership to ensure effective project management and delivery.
* Ensure new technology solutions are effectively implemented, transitioned into service, and supported by appropriate change and adoption activities.
* Lead technology reviews within assigned areas and contribute to design authorities and governance forums.
* Develop and manage communication plans to keep stakeholders informed of technology developments, progress, and impacts.
* Monitor day-to-day IT service usage within assigned areas, ensuring issues are routed appropriately and user needs are understood.
Key Experience
* Minimum 5 years’ experience in relationship-focused roles within a business or IT environment.
* Proven track record of managing multiple business demands and developing structured change portfolios.
* Experience resolving conflicting requirements and achieving stakeholder alignment.
* Demonstrated experience working with senior leadership to understand and influence business strategy.
* Strong ability to present technology opportunities and concepts to non-technical stakeholders.
* Experience supporting governance frameworks, prioritisation processes, and architecture alignment.
* Knowledge of change management principles and ensuring effective adoption of new technology solutions.
* Relevant certifications such as BRMP or CBRM are advantageous
IT Business Relationship Manager - Permanent - Leeds (Hybrid) - £70,000 per annum