Post Title: Front Line Systems Support and Development Team (FSSD) Sergeant/Temp Sergeant
Rank: Substantive PS (internals and externals) or Temp PS' (internals only)*
The role is open only for Internal T/PS or Substantive PS. All external officers must be substantive PS' to be eligible to apply.
Regulations State An Officer Can Only Be Temporarily Promoted To The Ranks Of Sergeant If They Are Suitably Qualified. The Regulations Define Being Qualified As
having passed the necessary examination and
having commenced, or completed, the Work-based Assessment (WBA).
Applications are invited from Constables qualified for promotion to the rank of Sergeant. This opportunity is open to all Constables that hold a valid OSPRE Part 1 and 2 pass and those that hold a valid OSPRE Part 1 or NPPF Pass*
Directorate/Department: Information Management Security – Front Line Systems Support and Development Team (FSSD).
Vetting level required: MV/SC (internal officers may be required to undertake a vetting check before moving to the role)
Location: Bishopsgate
Salary: According to National Police Pay Scales plus Allowances
About The Team
The Frontline Systems Support and Development Team (FSSD) sits within the Information Management Security service area in the Corporate Services Directorate.
The Police Sergeant will work in tandem with an E grade staff member to supervise a team of Subject Matter Experts and systems that fall within The Frontline Systems Support and Development Team responsibility.
Who are we?
As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. City of London Police is the smallest home office force area in the country, so does that make our job any less challenging? Absolutely not – because there's so much going on.
City of London Police play a vital role in keeping the City of London diverse community safe. As a Police Officer you will be helping to making the city safer and deliver a valued service for those that live, work and visit the City.
About The Role
We are now seeking a dedicated Sergeant to support in the leadership of the Front-Line systems and Development Team which supports our operational colleagues.
This role will see the successful candidate leading a varied team of dedicated staff and officers who work collectively as subject matter experts.
The successful candidate will play a key role within the City of London Police by working in tandem with an E grade staff member to supervise a team of Subject Matter Experts and systems that fall within The Frontline Systems Support and Development Team responsibility.
Responsibilities
In this role, you will be:
Working with both police officers and police staff in a multi front line system management environment.
Ensuring KPI's are met through the allocation, management and tracking of user service delivery reporting through the digital services portal.
Supporting and managing system user experience and the management of troubleshooting enquiries and actions.
Leading the forces Niche RMS system and Mobile solution Pronto subject matter experts.
Leading the forces evidential capture Video systems and subject matter experts.
Leading the PNC/D and to be formed new LEDS administration team.
Leading the force systems trainer and system training output.
Leading and managing technical business change projects under the supervision of the Head of FSSD and supporting in the determination of system development requirements in consultation with end users.
Supporting and leading with innovation and change projects as the organisation requires.
Working with third party partners and stakeholders to ensure our contractually supplied front line systems remain optimised, efficient and on point in delivering value for money.
Working with Directorates and stakeholders to allow collaboration with the Front-Line Systems Support and Development Team to ensure system changes run efficiently.
Requirements
For this role, we need you to have experience of:
A tenacious, motivated leader and team player.
Have experience of change management and a desire to work amongst technical system administration.
Ability to build, support, and develop a high-performing team while maintaining strong internal and external working relationships.
Proven capability to generate new ideas, propose innovative approaches, and contribute to improved ways of working.
This vacancy is open only to those who have the right to work in the UK.
If you would like to discuss the role please contact: T/Detective Inspector Paul Lilley
Selection Process
As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.
The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework.
Applicants who fail to address the skills/knowledge/experience of the job will not be considered.
The closing date for applications is midnight on Monday 9th March 2026.
Following shortlisting, it is anticipated that successful candidates will be invited to attend a competency-based interview, to be held week commencing 17th March 2026.
[INTERNAL OFFICERS ONLY] Please note that your application will not be considered without the completed endorsement form. Please ensure you leave enough time for your verifiers and senior leaders to complete the support of your application before the closing date. Endorsement forms are not required for external applicants.
Please note Officers who are not within 3 months of completing their tenure period will not be eligible to apply for internal roles. This applies only to Officers who are not currently working within this Directorate.
Benefits
In return, we will offer a number of benefits including a generous pension scheme, a free Oyster card for London (TFL) travel and subsidised national rail travel, which allows you to travel within a 70 mile radius. For further information please visit:
The ATOC Rail Travel Concession allows regular serving police officers to travel on National Rail services within a 70 mile radius of London for a small monthly cost. This is a taxable benefit that the City of London Police negotiates and Officers make a contribution to the cost of the scheme. If you wish to confirm if your journey would be covered under this scheme, please contact HR Services directly as the 70 miles is an approximation. *
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it's vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office-based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force Has a Number Of Staff Support Networks That Can Offer You Support And Advice. Applicants Are Very Welcome To Contact The Networks Directly If They Need Any Support Or Ask Any Question Before They Apply. For Further Information On The Networks And Their Contact Details Please Visit
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with HR via