Job Description
Position: Security Officer (2 positions available)
Location: St Johns Shopping Centre, St George's Place, Liverpool, L1 1LY
Pay: £12.50 per hour
Hours: 40 hours per week (Position 1) or 45 hours per week (Position 2). Working 5 out of 7 days as per site rota. Early start as early as 6:00 am.
Overview
Anchor Group Services invites experienced Security Officers to join our security team at St Johns Shopping Centre in Liverpool. As a Security Officer you will conduct regular patrols, monitor activity and respond promptly to incidents, ensuring a safe and secure environment for visitors and staff. A strong presence, attention to detail and commitment to upholding site security standards are essential.
Duties
* Protect client’s property, people and assets by providing security services in accordance with the site’s published Assignment Instructions and procedures
* Prevent losses and damage by reporting irregularities; inform offenders of policy and procedures
* Prevent and escalated incidents in a timely, accurate and appropriate manner to the Control Room, Shift Manager, Operations Manager or Emergency Services as appropriate for serious incidents
* Operate and monitor site CCTV equipment
* Complete reports by recording observations, information, occurrences and surveillance activities
* Maintain organization’s stability and reputation by complying with legal requirements
* Contribute to team effort by accomplishing related results as needed
* Act as a first line support to customers and visitors to site, providing a professional and friendly service
* Understand customer needs and respond accordingly to customer queries and requests, taking appropriate action
* Maintain professional conduct at all times
Requirements
* Full 5‑year employment history checkable
* Valid frontline SIA licence (DS or SG)
* Customer Service experience and confidence to handle conflict in a correct manner
* Flexible to meet the job requirements
* Excellent written and verbal communication skills
* Smart appearance and well‑groomed
* Reliable and punctual
* High level of enthusiasm and passion
* Ability to work in a fast‑moving environment
Benefits
* Access to a range of nationally recognised courses via the Anchor Academy
* Access to SIA and First Aid training at discounted rates, with financial support available
* Auto‑Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
* Stream – access to pay as you earn it
* Cycle to Work Scheme available
* Full uniform provided
* Free Employee Assistance Programme 24/7 including access to counselling
* Hospital Saturday Fund
* Reward and Recognition awards
* Free on‑site parking
Next Steps
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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