Baker Barracks, Thorney Island, Emsworth, Hants, PO10 8DH Job Summary Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel! We are looking for a friendly, well-organised and adaptable Practice Manager to join our welcoming team of dedicated military and civilian healthcare professionals and administrative staff located at Thorney Island Medical Centre, Baker Barracks, Thorney Island, Emsworth. The position offers 37 hours per week on a Fixed term appointment until 31st August 2026 due to maternity cover. Does this sound like the role for you? If so, we would love to hear from you! Strategic Command Transformation Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions. Job Description The Practice Manager (PM) will work as part of a multidisciplinary primary healthcare team within a Group Practice delivering general medical services and elements of occupational health to military personnel and trainees; the Group Practice is formed of six sites in the Portsmouth area and the PM may be required to work occasionally across these sites. The PM is to ensure that the Primary Healthcare team including the Primary Care Rehabilitation Facility (PCRF) has the necessary equipment, resources and information to enable them to deliver a safe and effective primary healthcare service to entitled personnel. The PM will have a key role in promoting a positive image of the Medical Treatment Facility (MTF) to its patients, the Chain of Command and other stakeholders. The Practice Manager (PM) will work as part of a multidisciplinary primary healthcare team within a Group Practice delivering general medical services and elements of occupational health to military personnel and trainees; the Group Practice is formed of six sites in the Portsmouth area and the PM may be required to work occasionally across these sites. The PM is to ensure that the Primary Healthcare team including the Primary Care Rehabilitation Facility (PCRF) has the necessary equipment, resources and information to enable them to deliver a safe and effective primary healthcare service to entitled personnel. The PM will have a key role in promoting a positive image of the Medical Treatment Facility (MTF) to its patients, the Chain of Command and other stakeholders. Person specification Main details of the role include but are not limited to: Ensure that all staff that work with in the medical centre and PCRF conform to the mandatory training requirements laid down by Surgeon/Director General (SG) and the Ministry of Defence (MOD) Supervise on a day to day basis the output of the administrative (Admin) staff and where appropriate act as line manager. Ensure that all staff are conversant with their duties; and the admin function has updated desk instructions to work from, which are reviewed and updated on a 6 monthly basis to reflect any changes in policy. As the practice manager you will be aware of all Military and Civilian Human Resource (HR) policy. For more information on job responsibilities please look at the Terms of Reference. Behaviours We'll assess you against these behaviours during the selection process: Leadership Working Together Managing a Quality Service Communicating and Influencing Making Effective Decisions Seeing the Big Picture Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Free Parking A culture encouraging Inclusion and Diversity Access to Civil Service Pension Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit. Defence Medical Services - YouTube When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. The sift will be completed within 10 working days of the vacancy closing date. Interviews will be held on a date to be confirmed. There will be no reimbursement for any travel expenses for the interview. The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer). Non Standard move applicants will be eligible for the full package, subject to eligibility. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. This is a Fixed-term Appointment as a EO Practice Manager. Your responsibilities will be as described in this job advert. The reason why you are appointed for a fixed period is due (Insert reason for FTA). This post will therefore begin on your appointment and end on 31.08.2026. If you are a permanent MoD civil servant and are found successful for an internally advertised Fixed-term Appointment (FTA) you should move into the post under a Temporary Transfer (for up to a maximum of 3 years). At the end of the posting, you will return to your previous MoD Business area. If this posting is at a higher grade, your promotion will be temporary, and you will return to your substantive grade at the end of the Temporary Transfer. If a Temporary Transfer cannot be agreed between all parties then a transfer on an FTA contract is possible, read the FTA and Change of Work Location in the UK policy for further information. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Laura Shaw Email : Laura.Shaw579@mod.gov.uk Recruitment team Email : DBSCivPers-SGDMSResourcing@mod.gov.uk Further information See the further information document.