Overview
Customer and Trading Manager - Nightshift. Nightshift managers work full-time hours over 4 nights (typical shift 22:00–08:00) with a £4,500 premium on top of base salary. This role leads overnight replenishment, stores operations and team safety, ensuring ready-to-serve stores in the morning.
What you’ll be doing
* Leading a team overnight to deliver all replenishment activities across the store while prioritising deliveries, organising the warehouse and replenishing shelves.
* Often, you’ll run a full store operation on your own overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store.
* Ensuring standards are excellent come morning so we’re ready to serve our customers.
* People management is a key part of the role, including performance management, disciplinaries, scheduling and pay accuracy.
What makes a great nightshift manager
* Comfortable with nightshift work and able to manage the physical and mental impact of these patterns while maintaining a safe and healthy environment for the team.
* Previous line management experience in a fast-paced, operational environment.
* Resilience to the mental and physical demands of working nights.
* Delivers brilliant customer service and coaches a team to do the same.
* Experience delivering and monitoring KPIs or other performance indicators.
* Ability to manage disciplinaries, performance issues or other employee relations matters.
* Leads operations and is comfortable operating alone in the absence of more senior management.
* Places inclusivity at the heart of everything they do.
Working for us has great rewards
* Salary will be dependent on experience, store size, complexity and location.
* Discount card – 10% discount off on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, rising to 15% at Sainsbury’s on Fridays and Saturdays and 15% off at Argos every pay day.
* An annual bonus scheme based on our performance.
* Free food and hot drinks provided for colleagues in all stores.
* Generous holiday entitlement, maternity and paternity leave.
* Pension – we’ll match 4–7.5% of pension contributions.
* Sainsbury’s share scheme – invest at discounted rates.
* Wellbeing support – access to emotional support, counselling, legal and financial advice.
* Colleague networks – connect with colleagues to support development.
* Cycle to Work scheme – hire a bike and equipment with tax and NI savings.
* Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Inclusive place to work
We are dedicated to being an inclusive retailer where every colleague can reach their potential and every customer feels welcome. We offer enhanced discretionary leave for families, support for carers, and resources to help colleagues understand and support their role and team effectively. Our networks promote true representation and remove barriers. We provide mentorship, training and career progression pathways, and celebrate diversity through initiatives and events. If you’d like to learn more about our commitment to inclusivity, please see our information here. If you require reasonable adjustments during the application or interview stages, please let us know and we will support you.
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