Large Loss Claims Handler
Job Market - Insurance Claims
Large Loss Claims Handler - About the role
Based in the Kent office, or possibly home-based, mobile to travel to customers’ properties in the UK.Manage a portfolio of Large or Complex claims ensuring customers receive excellent service whilst managing claims costs and expenses within the scope of the insurance policy.
Large Loss Claims Handler - Key duties
Effective day to day management of claims under your control; excellent communications with policyholders, Suppliers and Loss Assessors for those aspects of the claim you are responsible for.
Where applicable; travel to policyholders’ homes to assess liability, record, value and negotiate claim settlement for contents items, arrange and manage alternative accommodation for policyholders.
In conjunction with the Buildings Surveyor Team, drive settlement (cash or reinstatement) of the Buildings element of each claim in your control.
Produce a Large or Complex report and deliver same to the Claims SMT within agreed timeframes.
Maintain claim files to a very high standard ensuring that all documents, photographs and communications are accurately recorded in chronological order for audit, complaints analysis and client review.
In liaison with the Building Surveyor Team, manage system claim reserves and payments ensuring that Total Inc...