* Job Title: Food Service Supervisor
* Location: Portsmouth
* Reports to: Catering Manager
* Date: 20-Oct Jan-2026
Event Summary:
The Gunwharf Quays Christmas Market is back for the festive season From traditional wooden cabins filled with handmade gifts to steaming mugs of mulled wine and hearty bratwurst, it's the perfect place to soak up the Christmas spirit.
Job Summary:
The Food Service Supervisor will support the Catering Manager in overseeing the Food Service Staff, ensuring smooth day-to-day operations. Responsibilities include responding to customer enquiries, resolving complaints, and ensuring that all tasks are completed to a high standard.
Duties/Responsibilities:
* Oversee the day-to-day welfare and performance of Food Service Staff
* Monitor health and safety within the food unit and public areas
* Assist the Bar Manager and Assistant Bar Manager with cash operations, including checking floats and cashing up
* Support the Bar Manager with stock control and minimisation of wastage
* Handle escalated customer issues in a professional and timely manner
* Train and mentor new staff members
* Provide feedback on team members to the Catering Manager to assist with rota planning
Required Skills/Abilities:
* Strong verbal communication and interpersonal skills
* Excellent sales and customer service skills
* High level of organisation and attention to detail
* Effective time management in a fast-paced environment
* Proven supervisory and leadership skills
* Ability to prioritise tasks and delegate effectively
* Resilient under pressure with a positive, professional attitude
* Proficiency with POS systems and web-based applications
Experience:
* A minimum of 2 years' related experience in food service is required
* Previous supervisory experience is essential
Physical Requirements:
* Prolonged periods of standing and walking in open weather conditions
* This role may occasionally require an "all hands on deck" approach — applicants must be willing to serve customers directly and assist with carrying stock when required
How to apply:
* Please check the message we'll send you for the application link. Just answer a few short questions there, and we'll get back to you as soon as possible.
Expected start date: 20-Oct-2025
Job Types: Part-time, Temporary
Contract length: 2 months
Pay: £14.00 per hour
Expected hours: 30 – 50 per week
Work Location: In person