Customer Care and Growth Executive
Salary £28,500 plus bonuses
Full Time Monday to Friday 9.00am to 5.30pm
Location: Rooksbridge, North Somerset
We are a fast growing new media business and are delighted to be recruiting a new member to our team to assist in the growth and continued success.
Job Role: Customer Care and Growth Executive
Main Duties:
Prospective customer demonstrations remote
Existing customer demonstrations remote
Sales order processing
Managing leads - tracking and generation
Customer service and support
Diary management
Marketing support
Process and procedures upkeep and management
Answer incoming calls and manage as appropriate
Internal/External communication updates as required
Occasional attendance of UK based tradeshow
General office duties as required and are within the scope, spirit and purpose of the job
Knowledge and Skills
Essential:
Previous customer facing or sales experience (including retail and/or hospitality sectors)
Can use standard office computer applications - Microsoft Office, Excel, Word, Outlook & PowerPoint
Be able to complete some routine and non-routine tasks in an office environment
Be able to plan and organise both familiar and new tasks
Can produce and respond to detailed written and oral communication in an office setting
Ability to use a problem-solving approach to respond appropriately to a wide range of enquiries
Use a range of numerical and graphical data for the office environment
Able to work on own initiative or with others on tasks with minimum supervision
Show an awareness of others roles, responsibilities
Strong organisational skills
Desirable
Knowledge and understanding of office procedures and terminology
Knowledge of the dental sector
Knowledge of the veterinary sector
Understanding of digital media
Understanding of consumer marketing
Experience of b2b sales
UK clean and current driving licence
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