Aftercare Administrator Location: Leeds, West Yorkshire Employment Type: Full Time Salary: £28,000 – £33,000 per year depending on experience We are recruiting an Aftercare Administrator to support a Quality & Aftercare team working across projects in the Yorkshire region. The role focuses on managing post-handover defects, coordinating remedial works, and ensuring customer care issues are handled efficiently and professionally. Candidates with experience in residential construction or housebuilding environments will be particularly well suited to this role. Key Responsibilities * Log and manage post-handover defects and customer care issues from receipt through to resolution. * Maintain accurate records of defects, actions, costs and completion dates. * Coordinate defect rectification works with subcontractors, suppliers and site teams. * Maintain aftercare records using internal systems such as Viewpoint and Clixifix where applicable. * Produce reports on defect trends, response times, costs and outstanding actions. * Assist with monitoring aftercare budgets and tracking defect rectification costs. * Raise purchase orders and process invoices in line with company procedures. * Schedule inspections, remedial works and follow-up visits. * Coordinate access arrangements with clients, residents and managi...