NEW Assurance Team Opportunities
We're looking for talented people …
In Adult Social Care we are committed to continuous Improvement and have secured investment in a new team to support with quality assurance and ensuring the workforce have the tools they need.
Are you passionate about improving outcomes for adults who draw on care and support? Do you have strong analytical skills, a proactive approach, and the ability to influence quality across a complex social care system? If so, we'd love you to join us.
Assurance & Business Manager up to £59,490 pa
The Adult Social Care Assurance & Business Manager will lead the assurance team, manage resources and projects focused on Adult Social Care improvements, support business planning, and ensure compliance with reporting requirements.
Key duties: Responsibilities include gathering and analysing data for service improvement, working with Business Insights for compliance, monitoring service performance, producing assurance reports, and leading CQC self-assessment and readiness.
Strategic and operational leadership: The role involves supporting the ASC continuous improvement programme, developing strategic plans and guidance, managing the directorate risk register and business continuity plan, and shaping communications internally and externally.
Practice Quality Assurance & Improvement Lead – Occupational Therapist
up to £50,269 pa
This position supports the Principal Occupational Therapist in promoting and overseeing occupational therapy practice and will lead the quality assurance and improvement activities. It involves promoting learning from practice, developing & delivering training, and overseeing audit schedules to inform improvements.
Key duties: To drive improvements in occupational therapy practice standards, disseminate best practices, and ensure compliance with professional and regulatory standards.
Practice development: The role includes developing evidence-based social care methodologies, promoting innovation, implementing peer mentoring and supervision models, and supporting strengths-based practice.
Quality assurance and reporting: Responsibilities include managing case file audits to enhance practice quality, preparing for CQC assurance visits and peer reviews, and producing quality assurance reports for relevant meetings.
Practice Quality Assurance & Improvement Lead – Social Worker up to £50,269 pa
This position supports the Principal Social Worker in promoting and overseeing social work practice, leading quality assurance and improvement activities focused on social work within Adult Social Care.
Key duties: These include developing and delivering training, developing procedures, managing audits, analysing findings for improvement, and ensuring dissemination of learning across the service.
Practice development: Develop evidence-based social care methodologies, promote innovation, peer mentoring, peer supervision, and support strengths-based practice.
Quality assurance & reporting: Manage case file audits to ensure high-quality practice reflecting lived experiences, contribute to CQC visits, peer reviews, and produce quality assurance reports.
ASC Procedures, Guidance & Reform Lead up to £41,711 pa
The procedures, guidance and reform lead is responsible for developing, implementing, and evaluating adult social care procedures and guidance, ensuring alignment with legal frameworks and the directorate plan. The role includes research, stakeholder engagement, project support, and compliance monitoring.
Key duties: These include modernising services and social care practices, supporting strategy development, horizon scanning for policy changes, collaborating with partners, monitoring service performance, and managing risk mitigation. The role also supports inspection preparations and compliance with reporting requirements.
Assurance & Improvement Officer up to £34,434 pa x 2 posts
The Adult Social Care Assurance & Improvement Officers support the assurance and improvement team to implement and monitor quality assurance systems in Adult Social Care, ensuring compliance and readiness for inspections. The role involves resource and project management focused on service improvements.
Key duties: Produce advice and guidance on quality assurance, analyse reports, monitor service performance, manage information systems, support inspection preparations, and ensure compliance with data protection and risk management.
Quality assurance and reporting: The officers are responsible for generating quality assurance reports, presenting data for meetings, and maintaining up-to-date content on the adult social care website. The role supports the development of directorate strategies, contributes to business continuity planning, and aids learning from complaints, compliments, and FOI requests.
Assurance Team Posts
What we can offer:
* A competitive salary and generous annual leave
* A supportive and collaborative working environment.
* Access to a range of learning and development opportunities.
* Hybrid working arrangements and Flexible Working/Flexi Time Policies to support you in meeting the needs of the business and maintaining a good work/life balance.
* Reimbursement of HCPC or Social Work England registration fees.
Corporate responsibilities for all posts: The post-holders must promote council employment policies including equality, diversity and inclusion, model organisational values, and ensure compliance with council policies and procedures.
Closing Date: Wednesday 25th February 2026
Interviews: from 9th to 13th March
Want to know more? Contact Seanna Lassetter –
Please View: Job Description and Employee Specification
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your 'Supporting Information' – reflects your own voice.
This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and adults entrusted to our care and it is our expectation that all staff will share this commitment. Completion of a Disclosure & Barring Service (DBS) check is a requirement for this role.
For further reasons to join us, please visit:
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
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To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.