Reporting Group: Leisure - Operations
We are Places for People Group, a social enterprise that believes it's people who make a community. We build homes and deliver services for everyone to thrive. At Places Leisure, we are committed to changing lives by creating active places and healthy people for communities to flourish. We value our team as much as our communities, ensuring they are appreciated and supported. More About the Role: We have an exciting opportunity for a Reception and Sales colleague, known internally as a Placemaker, at Places Leisure. You will work in a lively environment with like-minded individuals, inspiring teamwork and excellence. We seek highly organized individuals ready to make a difference.
Next Steps: If you meet the criteria and are ready to advance your career, apply through our simple 5-minute process by uploading a CV and a supporting statement demonstrating your suitability. Please note, we may close the application early if we receive many high-quality applications. Ensure your CV is stored in the cloud if using a mobile device. Our recruitment includes safeguarding measures, DBS checks where applicable, and a commitment to creating safe communities. We support the Armed Forces Covenant, guaranteeing interviews for eligible candidates, and are a Level 2 Disability Confident Employer, guaranteeing interviews for disabled applicants meeting the criteria. Neurodiverse candidates are also guaranteed interviews.
Key Responsibilities:
* Deliver excellent customer service and promote a welcoming environment.
* Previous sales and customer service experience is beneficial but not essential; we support your training and development.
* Opportunities for career progression within Places Leisure, including roles like Assistant Manager and Manager.
* Ongoing training, webinars, and cross-skilling opportunities in lifeguarding, swimming teaching, and more.
About You:
* Ability to build personable and meaningful relationships with customers.
* Strong multi-tasking and operational management skills.
* Advocate for physical activity and contribute to our mission.
* Proficient in sales tools and techniques.
* Target-driven with a passion for first-class customer service.
Benefits: We offer a comprehensive package including:
* Real Living Wage foundation alignment
* 2% bonus scheme
* Full health & fitness membership for you and nominated family members
* Flexible working arrangements
* Opportunity to purchase additional leave
* Ongoing personal development
* Company pension scheme
* Healthcare cashback plan
* Discounts on activities, shops, cafes, and more
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