Overview
Join to apply for the Assistant Homeowner Services Officer role at Altare Servicios Profesionales.
Job Title: Assistant Homeowners Services Officer
Location: Eastleigh
Salary:£26,835
Hours: 37 hours per week
Contract: Permanent, Full Time
About The Role
Were looking for an Assistant Homeowner Services Officer to join our client, a Specialist Residential Services team, on a full-time basis. In this role, youll support and deputise for Homeowner Services Officers, acting as the first point of contact for customers and ensuring a high standard of service across all homeowner-related matters. Additionally, youll work closely with legal teams to support the preparation of Landlord Management Packs related to the sale of leasehold and freehold properties, and provide administrative support across the wider Homeowner Services function.
Responsibilities
* Support and deputise for Homeowner Services Officers; act as the first point of contact for customers and ensure high standards of service across all homeowner-related matters.
* Collaborate with legal teams to prepare Landlord Management Packs for the sale of leasehold and freehold properties.
* Provide administrative support across the wider Homeowner Services function.
What We’re Looking For
* A good understanding of leasehold and shared ownership arrangements
* Knowledge of key legislation including the Commonhold and Leasehold Reform Act 2002 and the Landlord and Tenant Act
* Experience applying leasehold law to QLTA and Section 20 consultations, consents, enfranchisement, lease extensions, service charges, and assignment of leases
* Confidence in dealing with sensitive and complex situations, with the ability to remain professional and solution-focused
What We Offer
* 28 days annual leave (with the option to buy or sell leave)
* A generous pension scheme with contributions up to 10%
* Life assurance worth five times your annual salary
* Family-friendly policies and parental leave
* Comprehensive health and wellbeing support
* Flexible working arrangements
* Retail and lifestyle discounts
* Free eye tests and Cycle to Work scheme
If this is something of interest to you, apply today!
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