Location: London (Central) Marble ArchType: Full Time, Permanent, including weekendsSalary: Depending on Experience + CommissionOur client has just opened a brand-new clinic in Marble Arch, and we are on the search for a commercially driven and passionate about the industry Aesthetics Clinic Manager, to be fully in charge of the business.The Role:The role includes overseeing the daily operations of the clinic, managing a team of therapists, doctors, visiting practitioners, as well as creating an outstanding, welcoming, and positive environment for clients and all team members. This role balances a number of different responsibilities ranging from budgeting and recruitment to marketing and client service.Duties and Responsibilities:Grow and develop the clinic in line with company and brand values.Guarantee the smooth, 5* operation of the clinic.Translate the company’s strategic plans into defined hands-on operational plans.Operational and strategic responsibility for delivering industry leading customer service, safety and care.Day-to-day management of staff, ensuring their effectiveness and efficiency.Provide daily strong leadership and management.Recruit new staff members that meet mandatory educational and licensing requirements.Fully in charge of the clinic revenue and budget.Set clinic and individual targets and goals for each team member, evaluating team performance, and providing training and overall guidance.Make sure all clinic daily SOPs are in place and are being followed.In charge of the Health & Safety of the clinic.Monitor clinic supplies and equipment; order new stock as needed.Think of ways how to acquire and retain clients (marketing campaigns, events, B2B partnerships, etc.).Address and resolve client complaints regarding clinic services and employee behaviour.Provide monthly financial and performance reviews and plans to the ownership.Requirements:A background in aesthetics and/or cosmetologyUnderstanding of aesthetics treatments, skincare procedures, and cosmetic products.Proven experience managing an aesthetic clinic.Experience in managing staff, overseeing operations, and ensuring compliance with regulatory standards is crucial.Strong leadership skills. The ability to motivate, mentor, and delegate tasks is crucial for maintaining a productive and cohesive work environment.Proficient in all Microsoft Office and Excel applications.Solid understanding of business principles, including budgeting, financial management, and marketing.Excellent organizational skills, flexibility, attention to detail.The ability to work in a fast-paced environment.Effective, exceptional communication & customer service skills.This is an excellent opportunity for an experienced Aesthetic Clinic Manager to join an exclusive clinic in the heart of London.*Aesthetic Search advertise all our latest roles on LinkedIn so why not follow us on our business page: https://www.linkedin.com/company/aesthetic-search/