The Vacancy
✨ IT Business Analyst ✨ WPS (Wates Property Services)
📍 Location: Finsbury Park (2 days per week) – occasional travel to Leatherhead and other UK sites
🕒 Contract: Full-time ¦ Hybrid
🏢 Industry: Property Management (experience advantageous)
About the Role
We’re seeking an experienced IT Business Analyst to lead business transformation initiatives. In this role, you’ll investigate business situations, analyse and model processes, and document requirements for change. You’ll work closely with stakeholders, IT teams, and suppliers to design and implement solutions that deliver measurable value.
This is a fantastic opportunity to influence strategic decisions, improve efficiency, and leverage technology to drive innovation.
Key Responsibilities
✅ Business Process Analysis & Improvement – Analyse and redesign workflows to enhance efficiency and effectiveness.
✅ Requirements Gathering & Documentation – Capture and manage functional and non-functional requirements throughout the project lifecycle.
✅ Data Analysis – Conduct end-to-end data analysis, define data requirements, and extract actionable insights using advanced techniques.
✅ Stakeholder Communication – Present complex findings clearly and persuasively to all levels of the organisation.
✅ Solution Recommendation & Gap Analysis – Identify gaps, recommend implementation approaches, and align solutions with business objectives.
✅ Systems Implementation – Support detailed cutover planning, testing, and execution activities for IT projects.
What We’re Looking For
✔ 5+ years’ experience in a Business Analyst role delivering IT solutions.
✔ Recognised Business Analyst qualification (Diploma or equivalent).
✔ Strong communication skills – able to translate business needs into technical solutions.
✔ Proven experience in systems implementation and stakeholder management.
✔ Property Management industry experience is a plus.
✔ Open to occasional travel (Manchester, Liverpool).
Core Skills & Knowledge
🔹 Business process modelling
🔹 Requirements engineering & data modelling
🔹 Stakeholder analysis & business impact assessment
🔹 Acceptance testing & change management
Why Join Us
🌟 Influence business transformation and make a real impact.
🌟 Work with diverse stakeholders in a collaborative environment.
🌟 Be part of a team passionate about delivery and continuous improvement.
Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
Work for Wates
Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Awards
BEST PROJECT
Inside Housing Development Awards
WINNER
2022 Construction News Awards Winner
GOLD AWARD
Investors in People 2022
GOLD AWARD
Considerate Constructors Schemes (CCS) National Site Awards
TOP 50 EMPLOYERS
2022 Top 50 Employers for Women
WINNER
2022 Working Families Best Practice Awards