Go back Rainbows Hospice for Children and Young People
Store Manager
The closing date is 01 December 2025
Are you a skilled Store Manager ready to take on a new exciting opportunity? Do you thrive in a team-focused environment, enjoy problem-solving, and want to make a real difference? If so, we’d love to hear from you!
Main duties of the job
As part of our growth, we’re excited to be opening our first Rainbows Furniture, Fashion and Donation Store in Shepshed! This store will be a larger store than our existing boutiques; therefore we’re looking for a motivated and capable Store Manager to lead this new venture.
About us
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end‑of‑life support to over 750 Babies, Children, and Young People living with life‑limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
Job responsibilities
Location: Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN
Hours: 37.5 hours per week, working 5 out of 7 days on a rota basis About the role You’ll be responsible for driving income and profit by managing the store’s operations, managing staff and volunteers, stock, premises, and van collections/deliveries. This is a fantastic opportunity to shape the success of a new venture while supporting the vital work of Rainbows. Some of the key responsibilities include (but not limited to):
* Drive store performance and profitability by effectively managing sales, stock, and promotions
* Maximise donations and Gift Aid contributions
* Ensure a consistent flow of fresh, saleable stock
* Oversee efficient furniture collection and delivery, working closely with the Furniture Delivery Service Manager
* Lead and motivate your team, collaborating with the E‑commerce Manager to grow online sales via platforms like eBay and Depop
Further responsibilities can be found by downloading the Job Description. Essential Requirements
* Experience in a retail management environment
* Excellent leadership and management skills
* Excellent customer service skills with the ability to implement agreed standards of service in the store
* Ability to manage a diverse team with varying skill sets
* Confidence in working towards financial targets and managing budgets
* Experience in recruiting, training, and motivating volunteers
Desirable Requirements
* Previous experience of managing a store or department within a furniture and/or fashion environment
* Previous experience of working with or managing van drivers
Further requirements can be found by downloading the Person Specification. Our Benefits include:
* Eligibility to join blue light card discount scheme and Company Shop
* Healthcare Cashback plan
* Life Assurance
* 27 days holiday + bank holiday allowance (but expectation to work bank holidays in this role)
* Contributory pension scheme or Salary Sacrifice Pension Scheme
* Free access to an employee assistance programme
* Wellbeing support and access to Mental Health First Aiders
Unofficial benefits: Fun events, All staff away days, Guest visitors For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager, on ben.wright@rainbows.co.uk To apply for the role please click apply now to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at recruitment@rainbows.co.uk This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre‑employment screening, including employment referencing covering the past five years. Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Person Specification
Experience
* Experience in a retail management environment.
* Excellent customer service skills with the ability to implement agreed standards of service in the store.
* The ability to manage a varied skillset of staff
* The ability to recruit, train and motivate volunteers.
* Able to work towards financial targets and manage budgets
* Good administrative and organisation skills with the ability to monitor and analyse shop statistics.
* Working knowledge of Health & Safety and Fire Safety and ability to identify potential risks.
* Effective communication skills verbal and written.
* Self‑motivated and able to work independently but flexibly as part of a team.
* Sensitivity in handling people in difficult and distressing circumstances.
* Good problem solving and decision‑making skills.
* Able to implement agreed policies and procedures and ensure compliance.
* Good planning and logistical skills
* Basic level of computer literacy.
* Ability to prioritise and deal with conflicting work demands.
* Able to work flexible hours and cover holidays as necessary.
* Able to work within professional and confidentiality boundaries.
* Physically fit and able to carry large bulky items (in‑line with Manual handling training).
* Driving licence
* One Team Working together with fairness and respect.
* People Centred Championing inclusivity, compassion and clarity.
* Aim High Adapting, learning and sharing our expertise.
* Own It Focused, committed and accountable.
* Previous experience of managing a store or department within a furniture and/or fashion environment
* Previous experience of working with or managing van drivers
* Experience of working with and supporting volunteers
* Experience of visual merchandising
* Working knowledge of Risk assessments
* Intermediate or advance PC skills.
* Previous experience of working in charity retail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Rainbows Hospice for Children and Young People
Address
Rainbows Hospice, Lark Rise, Loughborough
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