Regional Slots Manager (Scotland & the North)
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Company Description At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK’s most loved casinos. That’s where you come in.
Job Description
As the Regional Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets. This role covers our venues across Scotland & the North of England, and you will be required to travel 2‑3 days a week to our venues.
Main Accountabilities & Responsibilities
* Manage day‑to‑day "Always on" slots operations, including supplier relationships, to meet required SLAs and commercial targets
* Conduct regular Business Review Meetings and ensure follow‑up actions are delivered with expected results
* Maintain brand standards, compliance requirements, and responsible gaming procedures
* Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending promotional meetings
* Stay informed about the slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue‑enhancing changes
* Support clubs with slots counts, collections, and discrepancy investigations
* Recommend layout and venue changes that would enhance revenue from slots
* Develop supplier relationships and maximise opportunities for product development in collaboration with the E‑Gaming Team
Product and Supplier Management
* Ensure supplier SLAs are maintained and developed as needs change
* Work with the wider E‑Gaming Team to develop supplier relationships and maximise opportunities for product development
* Maximise revenue by ensuring machines and terminals are situated in prime positions, in relation to the Grosvenor Slots Strategy, and that this is regularly reviewed
* Continue to develop and support Grosvenor’s commitments to responsible gaming procedures
Qualifications
* Casino slots operations industry background
* Proven track record of positively influencing performance of venues and third‑party suppliers
* Performance‑driven and commercial mindset
* Good communicator and ability to influence
* Collaborative style and approach to work
* Effective team management skills
* Good time‑management and prioritisation skills
Benefits
* A competitive salary that recognises your contribution from day one
* Rewards package that includes team competitions, bonuses, and staff perks
* Warm welcome and induction that gives you the support and confidence to hit the ground running
* Opportunity to shape the way we do things, take part in exciting projects, and see your ideas make a real difference
* Culture that puts people first, with teamwork and support at its core
* Real support for your growth, whether you are new to the industry or ready to take the next step
Candidates must be 18 years of age or older and have the legal right to work in the UK.
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