Company Description
Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs. We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future‑ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business. We are dedicated to fulfilling our promise to make your business thrive.
Job Description
As a Cybersecurity Sales Coordinator, you will play a key role in connecting with our mid‑market customers to introduce our innovative cybersecurity services. Your mission will be to qualify their needs and schedule appointments for our sales specialists. This position is perfect for individuals who excel in proactive outreach, possess strong communication skills, and have a passion for technology and cybersecurity.
Key Responsibilities
* Conduct outbound calls to existing B2B clients to present our cybersecurity solutions.
* Engage in consultative dialogues to understand clients' current security challenges.
* Qualify leads based on established criteria and arrange appointments for our sales team.
* Maintain accurate records of calls and interactions in our CRM system.
* Follow up with leads from marketing campaigns, events, and inbound inquiries.
* Meet or exceed weekly and monthly KPIs for calls, conversations, and appointments scheduled.
* Collaborate closely with sales and marketing teams to optimise outreach strategies.
Qualifications
* Experience in telemarketing, sales, or appointment setting, ideally within IT or cybersecurity.
* Strong communication and listening skills, with the ability to handle objections effectively.
* Confidence in engaging with senior business decision‑makers (IT Managers, CISOs, MDs, etc.).
* Basic understanding of cybersecurity concepts (training provided).
* Self‑motivated, target‑driven, and adept at working independently.
* Comfortable using CRM and sales engagement tools (e.g., HubSpot, Salesforce, Zoho).
Why Join Us?
We are committed to fostering an inclusive and diverse workplace where all team members feel valued and empowered. If you're passionate about technology and eager to contribute to a growing cybersecurity team, we want to hear from you!
What We Offer
* Full‑Time Office‑Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in‑person teamwork and engagement at Wavenet.
* Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days.
* Health & Wellbeing: Private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
* Wavenet Academy: A user‑friendly Learning Management System (LMS) to enhance learning, training, and personal development initiatives across our organisation.
* Additional annual leave incentive: an additional day of annual leave each year, up to a maximum of 28 days.
Ready to join the UK’s largest managed service provider?
Apply today or contact our friendly Talent Acquisition Team at Natilla.Turner@wavenet.co.uk for more information.
Location: Kidderminster, England, United Kingdom
Employment type: Full‑time
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