Responsibilities
* Maintain the highest standards of cleanliness and presentation across all Spa, Pool, and Fitness areas.
* Regularly check and replenish towels, amenities, and refreshments in guest areas.
* Ensure that pool and spa facilities are operating safely.
* Greet guests with warmth and professionalism, offering assistance and directions as needed.
* Monitor guest activity to maintain a safe and enjoyable environment.
* Assist with opening and closing duties, ensuring the facility is ready for guests each day.
* Respond promptly to guest requests to deliver a seamless and memorable experience.
Qualifications
* Previous experience in a cleaning, housekeeping, or similar role, with a strong eye for detail.
* A good level of English, both written and spoken, to communicate confidently with guests and colleagues.
* A naturally approachable and friendly manner - you enjoy helping others and creating a welcoming environment.
* A true team player attitude, supporting and uplifting those around you.
* The ability to work flexibly, with shifts scheduled between 6:00 am and 10:30 pm.
* Strong multi‑tasking skills - staying calm and organised even when things get busy.
Benefits
* Wide range of training and development opportunities.
* Free staff meals and parking.
* Discounted food and beverage, accommodation and spa.
* 28 days holiday and 1 extra holiday day on your birthday.
* 30% discount on Spa treatments and Spa days.
* 10% discount on Spa products.
* Introduce a friend at work bonus.
* Free uniform.
* Preferred Hotel Group discounted global hotel rates.
About the Role
Sopwell House introduces Cottonmill, an elegant, dynamic concept that never stands still. Constantly evolving to stay ahead, this is a unique world created for only a select group. The warmest welcome; the most elevated design; the last word in cutting‑edge fitness and treatments; a uniquely positioned proposition. A career at Sopwell House is as rewarding as you make it; it takes all kinds of people to make an exceptional spa run seamlessly and harmoniously. If this sounds like your dream job, we would love to hear from you! All applicants must have the right to live and work in the UK.
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