Culloden Cars, based in Inverness, began with a passion for automobiles and a vision of making car buying an easy and enjoyable experience. Over the years, it has grown into an award‑winning dealership, renowned for its honesty, fairness, and friendly service rooted in Highland traditions. As an independent and local business, Culloden Cars is committed to providing quality vehicles and exceptional customer care without any pressure or gimmicks. It’s a place where customers and team members alike are treated with respect and integrity.
Role Description
This is a full‑time, on‑site role for a Dealership Support Specialist at our Inverness location. The role involves providing support to ensure smooth dealership operations. Responsibilities include assisting with customer inquiries, maintaining accurate records, supporting sales teams, scheduling appointments, and managing basic administrative tasks. You will also collaborate with other departments to enhance customer satisfaction and operational efficiency.
Qualifications
* Experience in customer service, communication, and handling client inquiries
* Strong organizational and administrative skills, including record‑keeping and scheduling
* Proficiency in basic computer tools and dealership management systems
* Problem‑solving and ability to multitask in a fast‑paced environment
* Team collaboration skills and a positive, service‑oriented attitude
* Knowledge of automotive industry practices and terminology is a plus
* Willingness to work on‑site in Inverness
* High school diploma or equivalent; additional certifications in customer relations or administration are advantageous
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