Clerical Officer
The closing date is 07 December 2025
Do you enjoy interacting with the general public? Do you possess excellent I.T. skills and have a good working knowledge of hospital computer systems? Are you a flexible team player who enjoys working in a busy environment? If so, why not join us, in the Northern Cancer Centre Carlisle.
We are a well‑established busy, dynamic Chemotherapy Unit with a highly motivated and supportive team. We are looking for someone to join the team as a Band 2 Ward Clerk. We specialise in a wide variety of Chemotherapy treatments across both our Carlisle and Whitehaven sites.
Due to our growing service we now need administrative support in our Carlisle Site.
Recruitment Process
* Interview Date: Tuesday 23 December 2025
* You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
This is a key role within the team involving all aspects of administrative work from reception/telephone duties to preparation of patient documentation for admission, ensuring the smooth running of the service.
As a valued member of the team, you will benefit from working in a supportive environment, attending regular staff meetings. You will have opportunities for in‑house and trust training to help with your role.
* Provide and maintain efficient and effective administrative support and communications to the Ward Sister/Charge Nurse and multidisciplinary team.
* Contribute to the delivery of a consistently high standard of patient care as part of the multi‑disciplinary team.
* Ensure electronic notes, investigations, and patient documents/results are available for new admissions and treatment appointments.
* Ensure patient documents are correctly maintained following departmental guidelines and that patient record systems are up‑to‑date and accurate.
Job responsibilities
* Perform a variety of clerical duties within a team providing efficient and effective support to the clinical and admin teams in chemotherapy.
* Deal with incoming and outgoing post.
* Manage referrals to the service, both paper and electronic.
* Produce clinic and other ad‑hoc patient letters.
* Deal with telephone calls from users of the departmental services.
* Daily postal duties.
* Print patient labels for documentation as required; amend database of addresses as changes occur.
* Photocopy as required.
* Cover reception as required.
* Schedule training and chemotherapy staff to enable them to cover clerical duties within the department.
Qualifications & Education
* English and Maths GCSE grade 9–4 (A–C) or equivalent level of qualification.
Knowledge & Experience
* Knowledge of office procedures.
* Knowledge of medical terminology.
* Experience in a health‑related discipline.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from the following hospitals and services:
* Royal Victoria Infirmary (RVI)
* Freeman Hospital
* Newcastle Dental Hospital
* Newcastle Fertility Centre
* Northern Centre for Cancer Care, North Cumbria
* Northern Genetics Service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary to submit a disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
J-18808-Ljbffr