We are a values-led, charitable organisation that provides more than 60,000 people in Sunderland with a place they can call home. We have a clear vision and a social purpose. We believe that everyone has the right to live in a good quality home that they can afford. We invest millions of ponds every year to keep our existing homes safe and descent. We also play our part in helping to deal with the UK housing crisis by building hundreds of new, modern homes to rent in Sunderland. We'd love for you to join us achieve our vision. Salary : £25,225.00 Job Description: If you’ve applied for this position within the past six months, we kindly ask that you do not reapply at this time. We appreciate your understanding and continued interest in joining our team. Looking for a role where you can truly change lives? Join our Supported Accommodation team as a Night Support Worker and help create a safe, supportive space for young people aged 16 – 21 in our Supported Housing facility situated near Sunderland city centre. In this key role, you will promote their well- being, safety and personal development in a 24-hour temporary supported accommodation service, guiding them towards independent living. As a Night Support Worker, you will inspire personal growth by encouraging and leading activities that help develop essential life skills, while ensuring their safety through building access management and emergency support. In this role, you will need to stay calm under pressure, think quickly, and provide reassurance to young people who may be facing difficult circumstances. Your ability and confidence to assess situations, respond effectively, and communicate with clarity will help create a safe and supportive environment. A welcoming environment is key, so you’ll help maintain a clean and comfortable space that feels like home. Beyond practical support, you will empower young people to take charge of their futures, guiding them to uphold their housing agreements and transition towards independent living. Working closely with a dedicated team, you’ll ensure smooth handovers and continuous support, helping to build trust and stability. This is more than a job, it is a chance to make a lasting impact on young people’s lives. Join Gentoo's Support Accommodation Team and make a real difference in a rewarding role delivering a sensitive service, responding to the needs of the individual, where you will be pivotal in supporting young people to live well and move on to independent living The role is subject to an enhanced DBS paid for by Gentoo. Key responsibilities of this role include: Ensure the physical safety of young people in the accommodation and yourself while on duty. Provide support for welfare and safeguarding concerns, responding to individual needs with sensitivity. Empower young people to uphold their housing agreements and work toward independence. Assist in emergencies by contacting the emergency services or contractors where needed, taking appropriate action. Support independent living by helping young people develop the skills needed to transition to their own tenancy and build a stable future. What we are looking for: Ability to work permanent night shifts. Demonstrable experience working with young and/or vulnerable people. Proven experience remaining calm under pressure and ability to work on own initiative. Ability to deal with difficult situations with confidence. You can apply for the position on the 'Available Jobs' page at www.gentoogroup.com/about-us/careers/ Some of our great benefits include; 31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year. Early finish on Fridays Flexible and hybrid working. Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover. Access to private healthcare through the Health Cash Plan. Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution. Salary sacrifice electric vehicle scheme Enhanced family-friendly leave Car mileage allowance if you use your personal vehicle for business purposes. Life assurance cover to the value of 3 times your annual salary