Were looking for an exceptional Receptionist to join our team at Richmond Hill Hotel, an independent Georgian gem overlooking Londons greenest borough. Just a stones throw from the royal park, were where city buzz meets leafy calmand where generous hearts, authentic connections, colourful energy, and creative thinking come together every day.
Our people are at the heart of everything we do. Their warmth, energy, and creativity have earned us a place on The Sunday Times and The Caterer lists of top industry employers. At Richmond Hill, we celebrate authenticity, encourage colourful personalities, and value generous gesturesbig or smallthat make every guest and colleague feel special.
Our culture? Award-winning, progressive, and delightfully independent. The building might be historic, but our thinking isnt. Were refreshingly free-spirited, love to do things differently, and we embrace creativity in everything from our décor to our people. Here, being yourself isnt just encouragedits essential.
We believe real luxury is found in thoughtful touches, genuine care, and attention to detail. That is what can make guests feel truly specialand that is where you come in.
Why youll love it here...
Youll enjoy a competitive annual salary of £27,322.62, plus a monthly service charge averaging £250 - £300
access to hundreds of online perks & discounts
free health cashback plan for you and your family
extra days holiday for every year you work for us (up to 5 additional days)
salary sacrifice schemes to help you buy a bike, laptop, or gym membership
free use of our onsite gym, free meals on duty and free parking on site
bespoke career development through internal and external training schemes
refer a friend scheme, with up to £500 incentive
hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments flexible working patterns, as well as much more
Why youll love it here?
We are looking for someone with a solid understanding of hospitality or customer servicesomeone who lives and breathes exceptional service and brings a generous, authentic approach to every interaction. Youll be the first smiling face our guests see, confidently handling check-ins, answering enquiries, and creating seamless arrivals that set the tone for a memorable stay.
At Richmond Hill, our receptionists are true memory-makers. Youll have the chance to go beyond expectations and create special moments for our guestswhether its remembering a returning visitors favourite room, helping someone plan a special occasion, or simply offering a warm, colourful welcome after a long journey.
We believe our people are our business. Thats why were committed to giving you the tools, support, and development opportunities to build a career youre proud of. And while youre reaching for your goals, well make sure you have fun doing it. Were passionate about creating a positive, empowering, and creative workplace where the best people want to workand stay.
What next? Send in your applicationwe cant wait to see it!
Please note: you must have the legal right to live and work in the UK (were unable to offer Skilled Worker sponsorship).
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