Excellerate Services Group is a thriving, dynamic place to work.
Our aim is simple; to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.
Administrator
1. Role Purpose
The Administrator provides essential organisational and administrative support during the mobilisation of a new cleaning contract. This role focuses on coordination, documentation control, communication, and operational setup.
2. Key Responsibilities
Mobilisation Coordination
* Support the Mobilisation or Contract Manager with general administrative tasks.
* Maintain mobilisation trackers, schedules, and action logs.
* Assist in preparing site folders, cleaning schedules, and contract documentation.
* Coordinate operational setup such as equipment delivery schedules, consumable orders, and site access requirements.
Documentation & Record Keeping
* Create and maintain organised filing systems (digital and physical).
* Ensure all client-required documents are formatted, collated, and submitted on time.
* Update operational documents such as:
o Staff rotas (provided by the Contract Manager)
o Site information sheets
o Cleaning specification documents
o Inventory lists
* Handle general correspondence, forms, and internal reporting.
Procurement & Operational Support
* Raise purchase orders for equipment, stock, and uniforms (where applicable).
* Track deliveries, log incoming items, and update stock records.
* Coordinate with suppliers to confirm delivery times and resolve queries.
* Maintain asset lists (e.g., machinery, tools, uniforms).
Communication & Coordination
* Act as the central administrative point of contact between the mobilisation team, operations, and the client.
* Schedule meetings, prepare agendas, take notes, and circulate action points.
* Communicate updates, documentation requests, and timelines to the appropriate teams.
General Office Administration
* Prepare spreadsheets, reports, and presentations as required.
* Manage calendars, booking requests, and shared inboxes.
* Support the wider team with data entry, printing, scanning, and document formatting.
* Assist with setting up communication channels (email lists, distribution groups, etc.).
3. Skills & Experience Required
Essential
* Strong administrative experience (preferably within facilities, cleaning, or service-based environments).
* Excellent organisational and multitasking abilities.
* Strong IT skills including Excel, Word, Outlook, SharePoint.
* High attention to detail and accuracy.
* Ability to work under pressure and meet tight deadlines.
* Confident communicator, both written and verbal.
Desirable
* Familiarity with contract mobilisation or service-start environments.
* Experience supporting operational or contract management teams.
* Knowledge of procurement processes (POs, supplier coordination).
Location: Dartford, London
Salary: £35,000
Please note, This is a Fixed Term position for a 9 month role, this is the annual salary and all roles are interim only.