We are the UK’s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our High Wycombe store as part of our professional and friendly team of 4. We offer a salary up to £28,808, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period.
You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products.
The role would suit a graduate looking for their first position in the retail sector, or if you have previously worked in retail sales for companies like Carphone Warehouse, Currys, B&Q or similar please apply. Ideally you will have some customer service skills and the confidence to approach customers, computer skills and a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders.
Reporting to the Branch Manager, your key duties will be:
Deliver excellent customer service that exceeds all customer’s expectations.
Approaching customers and ensuring ...