Description
We are seeking a highly capable Shift Operations Engineer to play a critical role in the real-time operation and management of the Island's electricity system. Acting as a key control authority within the Energy Division, you will be responsible for balancing electrical demand and generation, ensuring the safe, efficient, and reliable supply of power to both CIEG and the Island of Jersey.
Operating within a 24/7 shift environment as part of a multi-functional control team, you will make informed, safety-critical decisions that uphold company procedures, regulatory requirements, and the generation and importation strategy. Your work will directly support system resilience, operational integrity, and the delivery of secure energy to the community, while consistently reflecting the Company's vision and values.
When not rostered on the 24/7 shift pattern, you will transition to day-based duties, contributing your expertise across a broader operational scope. This includes managing the safe release of plant for maintenance in accordance with Energy Division Safety Rules, undertaking Distribution Control responsibilities, and performing Diesel Operator duties as required.
This role offers the opportunity to develop broad operational expertise within a high-performing team, contribute to critical infrastructure management, and play a visible part in maintaining the Island's energy security. We welcome applications from individuals of all backgrounds who bring strong technical capability, sound judgement, and a commitment to safety, collaboration, and continuous improvement.
Key Responsibilities
As a Shift Operations Engineer, you will play a central role in maintaining the safe, secure, and efficient operation of the Island's electricity system. Key responsibilities include:
* Manage and control the CIEG and JE transmission and generation networks to balance supply and demand safely and effectively, in line with operational, regulatory, and energy trading agreements. Escalate deviations appropriately and support security of supply at all times.
* Operate, synchronise, load, and monitor diesel and gas turbine generation plant and associated equipment. Ensure plant availability aligns with the generation plan and system demand, while maintaining high safety and environmental standards.
* Undertake HV switching up to 33kV, perform duties as Senior Authorised Person and Control Person, and ensure all system isolations and operational activities are carried out in accordance with Energy Division Safety Rules.
* Lead or support 33kV system restoration following outages, coordinate emergency response actions, and act as a key point of contact during critical incidents, including liaison with Emergency Services.
* Provide first response to distribution network faults, support the Distribution Control Engineer where required, and manage out-of-hours emergency calls, ensuring timely communication with standby personnel and stakeholders.
* Work collaboratively with operational colleagues in Jersey and with external partners including Guernsey Electricity, the Energy Recovery Facility, and French interconnector counterparts, ensuring effective coordination of importation and supply activities.
* Ensure full compliance with Company policies, Health, Safety & Environment requirements, Energy Division Safety Rules, and contractual obligations, maintaining accurate operational, environmental, and personnel records.
* Monitor site security and access at La Collette, manage service supplies to the Energy Recovery Facility (including treated water and fuel), and support operational liaison with ERF personnel.
* Maintain broad operational capability across generation and distribution disciplines, contribute to the development of colleagues, and uphold the highest standards of professionalism, performance, and environmental stewardship.
Skills, Knowledge & Expertise
The right candidate will be a technically capable and safety-focused professional who brings strong operational awareness and a collaborative mindset. They will demonstrate:
Technical Skills and Knowledge
* Sound mechanical knowledge of generation systems and/or electrical knowledge of generation and distribution networks.
* A good understanding of Jersey Electricity Safety Rules and associated operational procedures, with the ability to apply them consistently in practice.
* Strong analytical and problem-solving skills, with the confidence to make informed decisions in time-critical and high-pressure situations.
* Competence in the use of operational and business IT systems.
* A clear commitment to safety, environmental responsibility, and regulatory compliance.
Experience
* Practical experience working on or around generation and/or distribution systems in an operational environment.
Qualifications and Training
* Minimum City & Guilds Level 3 Certificate in Power Engineering (or equivalent qualification).
* Driving licence
Personal Attributes
* Professional, approachable, and collaborative in style.
* Effective communicator with strong interpersonal skills and the ability to build positive working relationships across teams and external stakeholders.
* Customer-focused, with an understanding of the importance of service reliability to the community.
* Detail-oriented, self-aware, and able to exercise sound judgement with diplomacy and tact.
* Engaged team player who thrives in a knowledge-sharing culture and contributes to continuous improvement.
Job Benefits
At Jersey Electricity, we offer a comprehensive benefit package to support the well-being of all employees.
This includes financial benefits like private healthcare, free onsite parking, discounted electricity rates, and discounts at our Powerhouse shop. We also provide competitive salaries above the living wage and a great pension plan.
For your physical and mental wellbeing, discounted Active card membership, free weekly fruit, and access to trained Mental Health First Aiders.
We believe in work-life balance including flexible working and strive to provide you with everything you need to enjoy your job and personal life.
We are committed to equal opportunity and value diversity, without discrimination based on race, religion, colour, gender, sexual orientation, gender re-assignment, parental status, age, or disability.
About Jersey Electricity
Jersey Electricity's purpose is to 'enable life's essentials' by providing the people of Jersey with secure, reliable, affordable, and sustainable electricity today and long into the future.
Jersey Electricity's Vision:
Jersey Electricity's vision is to "inspire a Zero-Carbon future" by being the energy partner of choice whilst working to six strategy pillars of that vision:
JE 6 strategic pillars:
1. Digital Enhancement and Innovation – over the next 3 years JE will continue to develop robust and scalable digital platforms, seeking innovation in smart enabled technology and to, where appropriate, commercialise its innovation.
2. Customer –to increase JE's customer experience maturity, to better understand customers' existing and future needs and wants, as well as provide exceptional service around its offers.
3. Energy Sourcing and Supply – prepare for a new supply contract, considering transitional requirements, to reduce cost and market risks for customers as well as considering the future role of offshore wind in the energy mix.
4. Future Proof the JE Business Model – continue delivering good operational performance across all businesses within the Group. Ensuring JE delivers infrastructure requirements for today, and in readiness for the future, whilst creating resource capability and capacity for CNR delivery.
5. Island-wide Electrification and Decarbonization – continue to develop new products in heat and mobility which support the CNR, customers in energy efficiency and facilitate the development of solar and offshore wind propositions with the Government of Jersey.
6. Great Employer – continue to recruit and develop talent, improve JE climate and engagement in becoming the employer of choice in and beyond Jersey.
We are an engaged and focused workforce, committed to ensuring we "keep the lights on" across the island and explore new ways of providing energy and related services to islanders. Working at Jersey Electricity means you are part of an inclusive team of nearly 400 diverse employees across a number of business sectors from the distribution of energy to Retail and Commercial services.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. All disabled applicants who meet the minimum criteria for the role as set out in the role profile will be guaranteed an interview.
Whatever your role with us, you will find the support you need to develop in a long-term career and work with many long-serving employees to help us achieve our vision.
Being an employee of Jersey Electricity, you will:
* Share in the success of ground-breaking projects to electrify the island;
* Be part of a highly skilled and developing workforce;
* Participate in company-wide wellbeing initiatives;
* Develop both professionally and personally in a supportive environment;
* Benefit from a competitive rewards and compensation package;
* Help us develop our engaged, diverse and innovative workforce;
What our employees say:
"The employees, and the support from colleagues who I work with on a day to day basis, are helpful and friendly making it an attractive place to work"
"Great team with a manager who understands outside life and flexibility when needed"
"Real sense of purpose to enable life's essentials in Jersey - and real ability to make a difference to support a low carbon world"
"I think JE is a great place to work with fantastic people, variety of career opportunities, lots of challenges and great values"
"It's a really good company to work for, highly recommended to anyone to join Jersey Electricity"
"It's a great team with some really kind people who will often go the extra mile. Also great to work somewhere that is so crucial to island life and knowing that if we do our jobs well it benefits everyone"